Resolved after 45 minutes, affecting Web App and Mac App and 1 more, on April 20, 2026.
Service has been updated successfully. We were able to confirm that only members of an Alpha feature cohort were impacted by this bug.
Affected components
Web AppMac AppWindows App
Update timeline
- investigating Apr 20, 2026, 02:46 PM UTC
We are investigating reports of sporadic issues logging in with the Web and Desktop clients.
- identified Apr 20, 2026, 03:13 PM UTC
The engineering teem has identified the root cause of the issue. They are preparing a release to address the defect and will release it once it has been tested and validated.
- resolved Apr 20, 2026, 03:31 PM UTC
Service has been updated successfully. We were able to confirm that only members of an Alpha feature cohort were impacted by this bug.
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