Resolved after 6 minutes, affecting Text Messaging, on June 26, 2026.
The root cause of the issue has been identified and a permanent fix has been prepared.
Affected components
Text Messaging
Update timeline
- investigating Jun 26, 2026, 07:37 PM UTC
We are investigating increased client error rates sending outbound MMS messages on the platform.
- identified Jun 26, 2026, 07:40 PM UTC
The engineering team have identified the system causing delivery errors and have implemented a remediation while we investigate root cause.
- resolved Jun 26, 2026, 07:43 PM UTC
The root cause of the issue has been identified and a permanent fix has been prepared.
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