Quo incident

Call flow greetings: file uploads and in-app recordings are temporarily unavailable

Resolved after 9 hours 39 minutes, affecting Voicemail and Web App and 1 more, on June 19, 2026.

identified Jun 19, 2026, 05:28 PM UTC

Custom file uploads and in-app greeting recordings are temporarily unavailable for call flow greetings. You can still add a custom greeting using the text-to-speech option in the meantime. We are working toward a resolution and will update this page once service is restored.

Started
Jun 19, 2026, 05:28 PM UTC
Resolved
Jun 20, 2026, 03:07 AM UTC
Duration
9h 39m
Detected by Pingoru
Jun 19, 2026, 05:28 PM UTC

Affected components

VoicemailWeb AppMac App

Update timeline

  1. identified Jun 19, 2026, 05:28 PM UTC

    Custom file uploads and in-app greeting recordings are temporarily unavailable for call flow greetings. You can still add a custom greeting using the text-to-speech option in the meantime. We are working toward a resolution and will update this page once service is restored.

  2. resolved Jun 20, 2026, 03:07 AM UTC

    Custom file uploads and custom greetings in the call flow are now operational.

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