Quo incident
Call flow greetings: file uploads and in-app recordings are temporarily unavailable
Resolved after 9 hours 39 minutes, affecting Voicemail and Web App and 1 more, on June 19, 2026.
Custom file uploads and in-app greeting recordings are temporarily unavailable for call flow greetings. You can still add a custom greeting using the text-to-speech option in the meantime. We are working toward a resolution and will update this page once service is restored.
Affected components
Update timeline
- identified Jun 19, 2026, 05:28 PM UTC
Custom file uploads and in-app greeting recordings are temporarily unavailable for call flow greetings. You can still add a custom greeting using the text-to-speech option in the meantime. We are working toward a resolution and will update this page once service is restored.
- resolved Jun 20, 2026, 03:07 AM UTC
Custom file uploads and custom greetings in the call flow are now operational.
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