Quo incident

Authentication issues

Resolved after 53 minutes, affecting Android App and Web App and 1 more, on June 1, 2026.

monitoring Jun 01, 2026, 06:55 PM UTC

Performance is recovering; we are continuing to monitor the situation.

Started
Jun 01, 2026, 06:29 PM UTC
Resolved
Jun 01, 2026, 07:23 PM UTC
Duration
53m
Detected by Pingoru
Jun 01, 2026, 06:29 PM UTC

Affected components

Android AppWeb AppMac AppWindows AppInfrastructureIOS App

Update timeline

  1. investigating Jun 01, 2026, 06:29 PM UTC

    We are investigating an issue with our Identity provider that is causing authentication issues and is causing some users to be unexpectedly logged out.

  2. identified Jun 01, 2026, 06:37 PM UTC

    Our infrastructure provider have acknowledged a degradation within their platform and are escalating with their support team.

  3. monitoring Jun 01, 2026, 06:55 PM UTC

    Performance is recovering; we are continuing to monitor the situation.

  4. resolved Jun 01, 2026, 07:23 PM UTC

    This incident has been resolved.

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