OpenAI incident

Some users are experiencing increased latency and error rates in ChatGPT

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Resolved after 26 minutes, affecting ChatGPT Atlas and File uploads and 1 more, on July 23, 2026.

identified Jul 23, 2026, 07:16 PM UTC

We have identified that users are experiencing elevated errors for the impacted services. We are working on implementing a mitigation.

Started
Jul 23, 2026, 07:16 PM UTC
Resolved
Jul 23, 2026, 07:43 PM UTC
Duration
26m
Detected by Pingoru
Jul 23, 2026, 07:16 PM UTC

Affected components

ChatGPT AtlasFile uploadsConversationsAgentVoice modeConnectors/AppsCompliance APICodex in ChatGPT DesktopDeep ResearchSearch

Update timeline

  1. identified Jul 23, 2026, 07:16 PM UTC

    We have identified that users are experiencing elevated errors for the impacted services. We are working on implementing a mitigation.

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