OpenAI incident

Delayed Costs data in the Compliance API

Resolved after 1 day 17 hours, affecting Compliance API, on October 14, 2026.

monitoring Oct 15, 2026, 10:36 PM UTC

We have deployed a fix and are monitoring recovery. Costs data in the Compliance API remains delayed while we process the backlog. We will provide further updates as processing catches up.

Started
Oct 14, 2026, 05:00 PM UTC
Resolved
Oct 16, 2026, 10:44 AM UTC
Duration
1d 17h
Detected by Pingoru
Oct 14, 2026, 05:00 PM UTC

Affected components

Compliance API

Update timeline

  1. identified Oct 14, 2026, 05:00 PM UTC

    We have identified an issue causing delays in publishing organization cost data through the Costs API. API and ChatGPT usage are not affected, and other reporting channels remain available. We are working to restore normal data freshness.

  2. identified Oct 14, 2026, 05:02 PM UTC

    We have identified an issue causing delays in publishing organization cost data through the Costs API. API and ChatGPT usage are not affected, and other reporting channels remain available. We are working to restore normal data freshness.

  3. identified Oct 14, 2026, 08:00 PM UTC

    We have identified an issue causing delays in publishing organization cost data through the Costs API. A fix is in progress and currently undergoing testing. API and ChatGPT usage are not affected, and other reporting channels remain available. We are continuing work to restore normal data freshness.

  4. monitoring Oct 15, 2026, 10:36 PM UTC

    We have deployed a fix and are monitoring recovery. Costs data in the Compliance API remains delayed while we process the backlog. We will provide further updates as processing catches up.

  5. resolved Oct 16, 2026, 10:44 AM UTC

    All impacted services have now fully recovered.

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