OpenAI Outage History
OpenAI is up right nowPingoru has recorded 292 incidents for OpenAI: 292 in the last 12 months and 105 in the last 90 days.
Show as a table
| Month | Incidents | Hours with an open incident |
|---|---|---|
| April 2026 | 31 | 108 of 720 (15%) |
| May 2026 | 30 | 243 of 744 (33%) |
| June 2026 | 31 | 413 of 720 (57%) |
| July 2026 | 36 | 448 of 744 (60%) |
| August 2026 | 22 | 69 of 744 (9%) |
| September 2026 | 40 | 124 of 720 (17%) |
| October 2026 | 37 | 214 of 551 (39%) |
Incidents, newest first
Minor October 23, 2026 Help Center Chat Support Degraded 32m
Started Oct 23, 2026, 09:30 PM UTC· resolved Oct 23, 2026, 10:02 PM UTC
- investigating Oct 23, 2026, 09:30 PM UTC
We’re currently experiencing degraded performance with the Help Center chat support experience. While we work to resolve the issue, we recommend contacting our Support team via email at [email protected] "[email protected]": mailto:[email protected] for assistance. We apologize for the inconvenience and will provide updates as they become available.
- monitoring Oct 23, 2026, 09:52 PM UTC
We have applied the mitigation and are monitoring the recovery.
- resolved Oct 23, 2026, 10:02 PM UTC
All impacted services have now fully recovered.
Minor October 23, 2026 Delays in customer support responses 2h 17m
Started Oct 23, 2026, 03:41 AM UTC· resolved Oct 23, 2026, 05:58 AM UTC
- investigating Oct 23, 2026, 03:41 AM UTC
We are investigating technical issues affecting our customer support systems. Customers may experience longer than usual response times. We are working to restore normal operations.
- investigating Oct 23, 2026, 03:57 AM UTC
As a temporary solution, customers looking to reach out to OpenAI Support can email [email protected] "[email protected]": mailto:[email protected].
- identified Oct 23, 2026, 04:43 AM UTC
A fix is being implemented for the issue affecting our support systems. Customers may continue to experience delays in receiving support responses. We will provide further updates as recovery progresses.
- monitoring Oct 23, 2026, 05:47 AM UTC
We have applied the mitigation and are monitoring the recovery.
- resolved Oct 23, 2026, 05:58 AM UTC
All impacted services have now fully recovered.
Minor October 22, 2026 New Ad Accounts failing to provision admins 4h 31m Ads Manager, Ads API
Started Oct 22, 2026, 07:36 PM UTC· resolved Oct 23, 2026, 12:07 AM UTC
- identified Oct 22, 2026, 07:36 PM UTC
We have identified that new ad accounts are failing to assign their creator admin. We are investigating the issue.
- identified Oct 22, 2026, 09:30 PM UTC
We have identified the issue and are working to implement the mitigation.
- monitoring Oct 22, 2026, 11:45 PM UTC
We have applied the mitigation and are monitoring the recovery.
- resolved Oct 23, 2026, 12:07 AM UTC
All impacted services have now fully recovered.
Minor October 22, 2026 Degraded Performance of Dots on Enterprise 2h 4m dots
Started Oct 22, 2026, 06:51 PM UTC· resolved Oct 22, 2026, 08:55 PM UTC
- investigating Oct 22, 2026, 06:51 PM UTC
Users are experiencing failures sending messages to dots.
- identified Oct 22, 2026, 06:52 PM UTC
We are still implementing the mitigation.
- identified Oct 22, 2026, 06:57 PM UTC
We are still implementing the mitigation. At this time only enterprise customers are affected.
- identified Oct 22, 2026, 06:59 PM UTC
Our teams have identified the issue and are actively implementing a mitigation. At this time the majority of impact is affecting enterprise customers.
- resolved Oct 22, 2026, 08:55 PM UTC
All impacted services have now fully recovered.
Minor October 22, 2026 Elevated ChatGPT conversation and Responses API errors 6h 32m Responses, Conversations
Started Oct 22, 2026, 02:18 AM UTC· resolved Oct 22, 2026, 08:50 AM UTC
- investigating Oct 22, 2026, 02:18 AM UTC
This is impacting users in India, Japan, and Korea. We are investigating the issue for the listed services.
- monitoring Oct 22, 2026, 02:42 AM UTC
This is impacting users in India, Japan, and Korea. We have applied the mitigation and are monitoring the recovery.
- resolved Oct 22, 2026, 08:50 AM UTC
All impacted services have now fully recovered.
Minor October 21, 2026 Elevated error rates for gpt-5.6-luna API requests 1h 9m Responses, Chat Completions
Started Oct 21, 2026, 03:34 PM UTC· resolved Oct 21, 2026, 04:44 PM UTC
- identified Oct 21, 2026, 03:34 PM UTC
We have identified that users are experiencing elevated errors for the impacted services. We are working on implementing a mitigation.
- monitoring Oct 21, 2026, 03:47 PM UTC
We have applied the mitigation and are monitoring the recovery.
- resolved Oct 21, 2026, 04:44 PM UTC
All impacted services have now fully recovered.
Minor October 21, 2026 Elevated FedRAMP API error rates for Astra and Sol 5h 52m FedRAMP
Started Oct 21, 2026, 01:42 PM UTC· resolved Oct 21, 2026, 07:34 PM UTC
- investigating Oct 21, 2026, 01:51 PM UTC
We are investigating the issue for the listed services.
- identified Oct 21, 2026, 02:17 PM UTC
We have identified that users are experiencing elevated errors for the impacted services. We are working on implementing a mitigation.
- monitoring Oct 21, 2026, 04:46 PM UTC
We have applied the mitigation and are monitoring the recovery.
- resolved Oct 21, 2026, 07:34 PM UTC
All impacted services have now fully recovered.
Minor October 21, 2026 Degraded performance in ChatGPT, Codex, and APIs 21m Login, Responses, Fine-tuning, Images and 29 more
Started Oct 21, 2026, 02:26 AM UTC· resolved Oct 21, 2026, 02:48 AM UTC
- investigating Oct 21, 2026, 02:26 AM UTC
We are investigating the issue for the listed services.
- monitoring Oct 21, 2026, 02:27 AM UTC
We have applied the mitigation and are monitoring the recovery.
- resolved Oct 21, 2026, 02:48 AM UTC
All impacted services have now fully recovered.
Minor October 20, 2026 Authentication errors for some users 1h Login, Login
Started Oct 20, 2026, 04:35 PM UTC· resolved Oct 20, 2026, 05:35 PM UTC
- investigating Oct 20, 2026, 04:35 PM UTC
Some users near Illinois experienced authentication errors with the API, ChatGPT, and Codex.
- resolved Oct 20, 2026, 05:35 PM UTC
On October 20, from 9:35 to 10:35 a.m. PDT, some users near Illinois experienced authentication errors with the API, ChatGPT, and Codex. We rolled back a configuration change, and service was restored.
Minor October 19, 2026 File Download errors 42m Responses, Images, Files, File uploads and 1 more
Started Oct 19, 2026, 01:31 PM UTC· resolved Oct 19, 2026, 02:14 PM UTC
- identified Oct 19, 2026, 01:31 PM UTC
We have identified that users are experiencing elevated errors for the impacted services. We are working on implementing a mitigation.
- resolved Oct 19, 2026, 02:14 PM UTC
All impacted services have now fully recovered.
Minor October 15, 2026 Widespread feature degradation 1h 12m Login, Login
Started Oct 15, 2026, 04:29 PM UTC· resolved Oct 15, 2026, 05:41 PM UTC
- investigating Oct 15, 2026, 04:29 PM UTC
We are investigating an issue affecting logins and signups in the ChatGPT iOS app. We will provide updates as we learn more.
- investigating Oct 15, 2026, 04:35 PM UTC
We are investigating widespread feature degradation, including issues affecting logins and signups in the ChatGPT iOS/Android apps. We will provide updates as we learn more.
- monitoring Oct 15, 2026, 05:13 PM UTC
We have applied the mitigation and are monitoring the recovery.
- resolved Oct 15, 2026, 05:41 PM UTC
All impacted services have now fully recovered.
- resolved Oct 15, 2026, 06:56 PM UTC
All impacted services have now fully recovered.
Minor October 14, 2026 Delayed Costs data in the Compliance API 1d 17h Compliance API
Started Oct 14, 2026, 05:00 PM UTC· resolved Oct 16, 2026, 10:44 AM UTC
- identified Oct 14, 2026, 05:00 PM UTC
We have identified an issue causing delays in publishing organization cost data through the Costs API. API and ChatGPT usage are not affected, and other reporting channels remain available. We are working to restore normal data freshness.
- identified Oct 14, 2026, 05:02 PM UTC
We have identified an issue causing delays in publishing organization cost data through the Costs API. API and ChatGPT usage are not affected, and other reporting channels remain available. We are working to restore normal data freshness.
- identified Oct 14, 2026, 08:00 PM UTC
We have identified an issue causing delays in publishing organization cost data through the Costs API. A fix is in progress and currently undergoing testing. API and ChatGPT usage are not affected, and other reporting channels remain available. We are continuing work to restore normal data freshness.
- monitoring Oct 15, 2026, 10:36 PM UTC
We have deployed a fix and are monitoring recovery. Costs data in the Compliance API remains delayed while we process the backlog. We will provide further updates as processing catches up.
- resolved Oct 16, 2026, 10:44 AM UTC
All impacted services have now fully recovered.
Minor October 14, 2026 Limited availability on gpt-image-2.5-flare and gpt-image-2.5-sunburst 40m Images
Started Oct 14, 2026, 10:18 AM UTC· resolved Oct 14, 2026, 10:58 AM UTC
- investigating Oct 14, 2026, 10:18 AM UTC
We are investigating limited availability when using gpt-image-2.5-flare and gpt-image-2.5-sunburst in the API.
- monitoring Oct 14, 2026, 10:40 AM UTC
We have applied the mitigation and are monitoring the recovery.
- resolved Oct 14, 2026, 10:58 AM UTC
All impacted services have now fully recovered.
Minor October 14, 2026 Degraded performance in Codex and ChatGPT Work 2h 47m Codex in ChatGPT Desktop, ChatGPT Work
Started Oct 14, 2026, 07:05 AM UTC· resolved Oct 14, 2026, 09:53 AM UTC
- identified Oct 14, 2026, 07:05 AM UTC
We have identified that users are experiencing elevated errors for the impacted services. We are working on implementing a mitigation.
- identified Oct 14, 2026, 09:19 AM UTC
We have identified that users are experiencing elevated errors for the impacted services. We are still implementing the mitigation.
- resolved Oct 14, 2026, 09:53 AM UTC
All impacted services have now fully recovered.
Minor October 13, 2026 Degraded performance in GPT-6.1 Sol Codex and Work mode 8h 26m Codex Web, Codex API, CLI, VS Code extension and 1 more
Started Oct 13, 2026, 08:10 AM UTC· resolved Oct 13, 2026, 04:36 PM UTC
- investigating Oct 13, 2026, 08:10 AM UTC
We are investigating the issue for the listed services.
- investigating Oct 13, 2026, 08:18 AM UTC
Degraded performance on GPT 6.1 Sol Codex and Work mode
- investigating Oct 13, 2026, 08:22 AM UTC
We are investigating the issue for the listed services.
- monitoring Oct 13, 2026, 09:30 AM UTC
We have applied the mitigation and are monitoring the recovery.
- resolved Oct 13, 2026, 04:36 PM UTC
We have resolved the issue causing degraded performance with GPT-6.1 Sol in Codex and ChatGPT Work.
Minor October 9, 2026 Workspace admins may be unable to manage plugins 1h 38m Connectors/Apps
Started Oct 09, 2026, 09:48 PM UTC· resolved Oct 09, 2026, 11:26 PM UTC
- investigating Oct 09, 2026, 09:48 PM UTC
We are investigating an issue affecting some ChatGPT workspace administrators’ ability to view and manage plugin availability and settings. Some users may also see plugins as unavailable. We will provide another update as soon as we have more information.
- monitoring Oct 09, 2026, 10:52 PM UTC
We are seeing recovery in workspace administrators’ ability to view and manage plugin availability and settings. We are monitoring to ensure service remains stable.
- resolved Oct 09, 2026, 11:26 PM UTC
All impacted services have now fully recovered.
Minor October 9, 2026 Some ChatGPT content may be unavailable on Android 3h 26m Conversations
Started Oct 09, 2026, 09:00 PM UTC· resolved Oct 10, 2026, 12:26 AM UTC
- identified Oct 09, 2026, 09:00 PM UTC
We have identified an issue affecting the ChatGPT Android app where users may see “This content is unavailable in this version of the app” instead of certain content. A fix is rolling out gradually in the latest Android version. Users can use ChatGPT on the web while we work to restore the experience for older app versions.
- resolved Oct 10, 2026, 12:26 AM UTC
All impacted services have now fully recovered.
Minor October 8, 2026 Some APAC users are seeing errors in ChatGPT Work, conversations, and GPTs. 1h 33m Conversations, GPTs, ChatGPT Work
Started Oct 08, 2026, 03:17 AM UTC· resolved Oct 08, 2026, 04:51 AM UTC
- investigating Oct 08, 2026, 03:17 AM UTC
We are investigating the issue for the listed services.
- resolved Oct 08, 2026, 04:51 AM UTC
All impacted services have now fully recovered.
Minor October 7, 2026 Elevated errors with GPT-5.6 Instant in FedRAMP workspaces 21m FedRAMP
Started Oct 07, 2026, 11:42 PM UTC· resolved Oct 08, 2026, 12:03 AM UTC
- investigating Oct 07, 2026, 11:42 PM UTC
We have identified that users are experiencing elevated errors for the impacted services. We are working on implementing a mitigation.
- monitoring Oct 07, 2026, 11:48 PM UTC
We have applied the mitigation and are monitoring the recovery and no longer seeing any errors.
- resolved Oct 08, 2026, 12:03 AM UTC
All impacted services have now fully recovered.
Minor October 7, 2026 Degraded performance in Codex and Work mode: Dot turn failures, delayed responses, and reduced proactivity 1h 1m dots
Started Oct 07, 2026, 05:21 PM UTC· resolved Oct 07, 2026, 06:23 PM UTC
- investigating Oct 07, 2026, 05:21 PM UTC
We are investigating the issue for the listed services.
- resolved Oct 07, 2026, 06:23 PM UTC
All impacted services have now fully recovered.
Minor October 7, 2026 Dot in Codex may fail to create new threads 1h 35m dots
Started Oct 07, 2026, 04:31 PM UTC· resolved Oct 07, 2026, 06:06 PM UTC
- investigating Oct 07, 2026, 04:31 PM UTC
We are investigating the issue for the listed services.
- monitoring Oct 07, 2026, 05:30 PM UTC
We have applied the mitigation and are monitoring the recovery.
- resolved Oct 07, 2026, 06:06 PM UTC
All impacted services have now fully recovered.
Minor October 7, 2026 Unable to create new ChatGPT Work threads in latest version of desktop app 9h 53m Codex in ChatGPT Desktop
Started Oct 07, 2026, 02:00 AM UTC· resolved Oct 07, 2026, 11:53 AM UTC
- investigating Oct 07, 2026, 02:00 AM UTC
We are investigating the issue for the listed services.
- identified Oct 07, 2026, 05:54 AM UTC
we have identified the issue, working on rolling back to the previous version.
- identified Oct 07, 2026, 09:28 AM UTC
We have identified the issue. We have released an updated app version for Linux and macOS. We are actively working to roll out the fix for Windows.
- identified Oct 07, 2026, 11:06 AM UTC
We are actively working on a fixed app version for Windows.
- resolved Oct 07, 2026, 11:53 AM UTC
We have released an updated app version with the fix for Linux, macOS and Windows. Affected users should update to the latest version.
Minor October 6, 2026 Workspace Agents Degraded and Responses Impacted 4h 8m Agent
Started Oct 06, 2026, 10:52 PM UTC· resolved Oct 07, 2026, 03:00 AM UTC
- investigating Oct 07, 2026, 01:12 AM UTC
We are investigating the issue for workspace agents, users may not see the responses during the issue time.
- identified Oct 07, 2026, 01:52 AM UTC
We are implementing the mitigation.
- monitoring Oct 07, 2026, 02:45 AM UTC
We have applied the mitigation and are monitoring the recovery.
- resolved Oct 07, 2026, 03:00 AM UTC
All impacted services have now fully recovered.
Minor October 6, 2026 Computer Use Is Experiencing Issues 2h 45m Agents
Started Oct 06, 2026, 05:15 PM UTC· resolved Oct 06, 2026, 08:00 PM UTC
- investigating Oct 06, 2026, 05:15 PM UTC
We are investigating issues for agents api and computer use.
- resolved Oct 06, 2026, 08:00 PM UTC
All impacted services have now fully recovered.
Minor October 6, 2026 Errors processing large PDFs in the Responses API 2h 27m Responses
Started Oct 06, 2026, 03:23 PM UTC· resolved Oct 06, 2026, 05:50 PM UTC
- investigating Oct 06, 2026, 03:45 PM UTC
We are investigating the issue for the listed services.
- identified Oct 06, 2026, 04:39 PM UTC
We are implementing the mitigation.
- resolved Oct 06, 2026, 08:11 PM UTC
All impacted services have now fully recovered.