OpenAI incident

Unable to create new ChatGPT Work threads in latest version of desktop app

Resolved after 9 hours 53 minutes, affecting Codex in ChatGPT Desktop, on October 7, 2026.

resolved Oct 07, 2026, 11:53 AM UTC

We have released an updated app version with the fix for Linux, macOS and Windows. Affected users should update to the latest version.

Started
Oct 07, 2026, 02:00 AM UTC
Resolved
Oct 07, 2026, 11:53 AM UTC
Duration
9h 53m
Detected by Pingoru
Oct 07, 2026, 02:00 AM UTC

Affected components

Codex in ChatGPT Desktop

Update timeline

  1. investigating Oct 07, 2026, 02:00 AM UTC

    We are investigating the issue for the listed services.

  2. identified Oct 07, 2026, 05:54 AM UTC

    we have identified the issue, working on rolling back to the previous version.

  3. identified Oct 07, 2026, 09:28 AM UTC

    We have identified the issue. We have released an updated app version for Linux and macOS. We are actively working to roll out the fix for Windows.

  4. identified Oct 07, 2026, 11:06 AM UTC

    We are actively working on a fixed app version for Windows.

  5. resolved Oct 07, 2026, 11:53 AM UTC

    We have released an updated app version with the fix for Linux, macOS and Windows. Affected users should update to the latest version.

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