Resolved after 3 hours 20 minutes, affecting Management Portal and Events API and 1 more, on November 18, 2025.
A fix has been implemented and we believe the incident is now resolved. We are continuing to monitor for errors to ensure all services are back to normal.
Other major vendors with incidents that started within 30 minutes of this one
Affected components
Update timeline
- investigating Nov 18, 2025, 12:19 PM UTC
We are currently investigating an issue reported by our cloud provider that is affecting multiple services. This issue is impacting OnPage notifications, including the ability to silence alerts after they are received.
- investigating Nov 18, 2025, 01:09 PM UTC
We are continuing to investigate this issue.
- identified Nov 18, 2025, 01:10 PM UTC
The issue has been identified and a fix is being implemented.
- monitoring Nov 18, 2025, 02:53 PM UTC
A fix has been implemented and we believe the incident is now resolved. We are continuing to monitor for errors to ensure all services are back to normal.
- resolved Nov 18, 2025, 03:39 PM UTC
A fix has been implemented and we believe the incident is now resolved. We are continuing to monitor for errors to ensure all services are back to normal.
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