Onfido incident
QES tasks cannot complete because our provider is encountering issues.
Critical Vendor's status page →
Resolved after 1 hour 11 minutes, affecting QES, on June 23, 2026.
The issue has been fixed. We're monitoring and resuming blocked QES tasks, if they can be.
Affected components
QES
Update timeline
- investigating Jun 23, 2026, 02:38 AM UTC
We cannot complete QES tasks because our electronic signature provider is encountering issues.
- identified Jun 23, 2026, 02:57 AM UTC
Our provider is experiencing issues. All QES tasks cannot complete for now.
- identified Jun 23, 2026, 03:20 AM UTC
Our provider is still experiencing issues. All QES tasks cannot complete for now.
- monitoring Jun 23, 2026, 03:45 AM UTC
The issue has been fixed. We're monitoring and resuming blocked QES tasks, if they can be.
- resolved Jun 23, 2026, 03:49 AM UTC
This incident has been resolved.
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