Resolved after 3 hours 22 minutes, affecting API and Dashboard and 1 more, on October 20, 2025.
The incident is resolved. The root cause was an issue with AWS in the US region that impacted many AWS services. We will prepare and publish a post mortem in the coming days.
Affected components
Update timeline
- investigating Oct 20, 2025, 09:46 AM UTC
Due to an outage with our cloud provider we were not able to receive check creation requests or process checks since shortly after 06:48 UTC. The impact was specific to the US region. The same issue impacted StatusPage and delayed publishing this notice. Check processing has since resumed. We are monitoring and assessing the situation.
- monitoring Oct 20, 2025, 09:46 AM UTC
Services have been operational since 9:26 UTC. We are monitoring the recovery.
- monitoring Oct 20, 2025, 09:47 AM UTC
Systems are stable. We continue to monitor.
- resolved Oct 20, 2025, 10:07 AM UTC
The incident is resolved. The root cause was an issue with AWS in the US region that impacted many AWS services. We will prepare and publish a post mortem in the coming days.
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