Resolved after 5 hours 33 minutes, affecting QES, on October 20, 2025.
We are experiencing degraded performance with QES and OTP services due to an ongoing issue involving AWS and our OTP provider. Our teams are actively working to resolve the situation and restore optimal functionality as soon as possible.
Affected components
QES
Update timeline
- identified Oct 20, 2025, 02:48 PM UTC
We are experiencing degraded performance with QES and OTP services due to an ongoing issue involving AWS and our OTP provider. Our teams are actively working to resolve the situation and restore optimal functionality as soon as possible.
- resolved Oct 20, 2025, 08:22 PM UTC
This incident has been resolved.
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Amazon Web Services