Onfido incident

Delays on Dashboard

Resolved after 12 minutes, affecting Dashboard, on December 9, 2025.

identified Dec 09, 2025, 01:33 PM UTC

We accumulated a large backlog of messages to update OpenSearch and we are currently processing it. The backlog should be cleared in the next hours.

Started
Dec 09, 2025, 01:33 PM UTC
Resolved
Dec 09, 2025, 01:46 PM UTC
Duration
12m
Detected by Pingoru
Dec 09, 2025, 01:33 PM UTC

Affected components

Dashboard

Update timeline

  1. identified Dec 09, 2025, 01:33 PM UTC

    We accumulated a large backlog of messages to update OpenSearch and we are currently processing it. The backlog should be cleared in the next hours.

  2. resolved Dec 09, 2025, 01:46 PM UTC

    This incident has been resolved.

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