Resolved after 1 hour 5 minutes, affecting QES, on December 18, 2025.
Performance of the Evidence File service has been fully restored. However, the Qualified Electronic Signature (QES) service continues to experience significant degradation due to ongoing issues on the QTSP provider’s side. We are actively monitoring the situation and will share further updates as soon as possible.
Affected components
Update timeline
- monitoring Dec 18, 2025, 11:26 AM UTC
Our QTSP provider is currently experiencing technical issues that are impacting the performance of our Qualified Electronic Signature (QES) and Evidence File services. We are actively monitoring the situation and will provide updates as soon as more information becomes available.
- monitoring Dec 18, 2025, 11:49 AM UTC
Performance of the Evidence File service has been fully restored. However, the Qualified Electronic Signature (QES) service continues to experience significant degradation due to ongoing issues on the QTSP provider’s side. We are actively monitoring the situation and will share further updates as soon as possible.
- resolved Dec 18, 2025, 12:31 PM UTC
The incident was resolved
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