Onfido incident

Partial outage for Watchlist reports

Resolved after 1 hour 41 minutes, affecting Watchlist and Watchlist, on June 6, 2026.

monitoring Jun 06, 2026, 03:05 PM UTC

The issue has been fixed, and the reports are being processed correctly. We are still monitoring the service.

Started
Jun 06, 2026, 02:08 PM UTC
Resolved
Jun 06, 2026, 03:49 PM UTC
Duration
1h 41m
Detected by Pingoru
Jun 06, 2026, 02:08 PM UTC

Affected components

WatchlistWatchlist

Update timeline

  1. investigating Jun 06, 2026, 02:08 PM UTC

    Some Watchlist search search profiles are not working correctly the impacted reports are not being processed. We are investigation the root cause.

  2. identified Jun 06, 2026, 02:36 PM UTC

    We identified the issue and are implementing a fix.

  3. monitoring Jun 06, 2026, 03:05 PM UTC

    The issue has been fixed, and the reports are being processed correctly. We are still monitoring the service.

  4. resolved Jun 06, 2026, 03:49 PM UTC

    This incident has been resolved.

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