Resolved after 1 hour 38 minutes, affecting QES, on September 2, 2025.
The maintenance is over. Service has resumed.
Affected components
QES
Update timeline
- identified Sep 02, 2025, 10:37 PM UTC
Our third-party provider is performing maintenance. All Qualified Electronic Signature capture tasks are stuck in progress. Potential interruption expected up until 00:00 UTC
- monitoring Sep 02, 2025, 11:22 PM UTC
The maintenance is over. Service has resumed.
- resolved Sep 02, 2025, 11:38 PM UTC
This incident has been resolved. QES tasks are being processed as normal.
Your product runs on more than Onfido
Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.