Resolved after 3 hours 32 minutes, affecting QES, on September 27, 2025.
The incident has been resolved. All impacted requests during the period of instability were processed through our retry mechanism.
Affected components
QES
Update timeline
- identified Sep 27, 2025, 09:50 AM UTC
We are facing a partial outage with our provider which leads to increased turnaround time QES tasks
- identified Sep 27, 2025, 10:44 AM UTC
We are still facing elevated error rates with our provider but TaT has improved and the issue continues be to monitored
- monitoring Sep 27, 2025, 11:16 AM UTC
Our provider recovered and the turnaround times are back to normal values.
- resolved Sep 27, 2025, 11:17 AM UTC
The incident has been resolved. All impacted requests during the period of instability were processed through our retry mechanism.
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