OneSignal incident
Apple push notifications failing in about 3% of cases
Resolved after 2 hours 4 minutes, affecting Push, on August 4, 2026.
We have applied a mitigation that should resolve the impact. We are monitoring to confirm effectiveness. We will provide another update in 20 minutes.
Affected components
Update timeline
- investigating Aug 04, 2026, 05:20 PM UTC
What’s happening: Apple push notifications are failing in about 3% of cases. "Unknown delivery error" or "APNS failed to provide a response" error responses may be seen. Who’s affected: • Customers using Apple Push Notifications Current Status: We are investigating the issue and will provide an update in 20
- identified Aug 04, 2026, 06:45 PM UTC
We have identified the root cause and are working towards a resolution. There was a slight change in how Apple's push notification connections work. We will provide another update in 20 minutes.
- monitoring Aug 04, 2026, 06:46 PM UTC
We have applied a mitigation that should resolve the impact. We are monitoring to confirm effectiveness. We will provide another update in 20 minutes.
- resolved Aug 04, 2026, 07:24 PM UTC
The issue has been resolved. All impacted systems are now operating normally.
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