OneSignal incident
Database incident - impacting app IDs starting with e
Minor Vendor's status page →
Resolved after 24 minutes, affecting APIs & SDK Endpoints and Dashboard / UI, on September 30, 2026.
We experienced a database issue that affected our customers. It only impacted apps which IDs start with e. The team has resolved the incident, and traffic is back to normal.
Affected components
APIs & SDK EndpointsDashboard / UI
Update timeline
- investigating Sep 30, 2026, 08:48 AM UTC
We're investigating the incident
- monitoring Sep 30, 2026, 09:07 AM UTC
We've identified the problem and applied a fix. Traffic is being restored.
- resolved Sep 30, 2026, 09:12 AM UTC
We experienced a database issue that affected our customers. It only impacted apps which IDs start with e. The team has resolved the incident, and traffic is back to normal.
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