OneSignal incident

Issue identified and additional resources being added

Resolved after 1 hour 43 minutes, affecting Journeys and Integrations, on July 20, 2026.

resolved Jul 21, 2026, 05:24 PM UTC

The issue has been resolved. All impacted systems are now operating normally as of Monday 11:00 AM PDT.

Started
Jul 20, 2026, 04:16 PM UTC
Resolved
Jul 20, 2026, 06:00 PM UTC
Duration
1h 43m
Detected by Pingoru
Jul 20, 2026, 04:16 PM UTC

Affected components

JourneysIntegrations

Update timeline

  1. identified Jul 20, 2026, 04:16 PM UTC

    We have identified the root cause and are adding additional resources to better handle the load. Currently affected components are Journeys, Event Streams, and Outbound Data Integrations.

  2. resolved Jul 21, 2026, 05:24 PM UTC

    The issue has been resolved. All impacted systems are now operating normally as of Monday 11:00 AM PDT.

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