Resolved after 39 minutes, affecting Journeys, on July 1, 2026.
We have performed the necessary mitigation and customer journeys are now progressing successfully. Some customers may experience a 5-10 minutes lag
Affected components
Journeys
Update timeline
- identified Jul 01, 2026, 10:11 PM UTC
We have identified the root cause and are working towards a resolution. Customers may experience users not progressing through their Journeys We will provide another update in 30 minutes.
- monitoring Jul 01, 2026, 10:39 PM UTC
We have performed the necessary mitigation and customer journeys are now progressing successfully. Some customers may experience a 5-10 minutes lag
- resolved Jul 01, 2026, 10:50 PM UTC
The issue has been resolved. All impacted systems are now operating normally.
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