Resolved after 49 minutes, affecting APIs & SDK Endpoints and Dashboard / UI, on May 11, 2026.
We have applied a mitigation that should resolve the impact. We are monitoring to confirm effectiveness. We will provide another update in 30 minutes.
Affected components
Update timeline
- investigating May 11, 2026, 06:19 PM UTC
What’s happening: Some customers are unable to access the dashboard or API Who’s affected: • Customers with an app id starting with 2 Current Status: We are investigating the issue and will provide an update in 15 minutes
- monitoring May 11, 2026, 06:36 PM UTC
We have applied a mitigation that should resolve the impact. We are monitoring to confirm effectiveness. We will provide another update in 30 minutes.
- resolved May 11, 2026, 06:44 PM UTC
The issue has been resolved. All impacted systems are now operating normally.
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