Resolved after 2 hours 33 minutes, affecting Olark Bots, on February 12, 2026.
Bot performance may be degraded due to a provider outage. Bots may fail to provide stock answers in response to visitor questions at this time.
Affected components
Olark Bots
Update timeline
- identified Feb 12, 2026, 03:29 PM UTC
Bot performance may be degraded due to a provider outage. Bots may fail to provide stock answers in response to visitor questions at this time.
- resolved Feb 12, 2026, 06:03 PM UTC
This incident has been resolved.
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