Resolved after 1 hour 1 minute, affecting Operator messages and Visitor details and 1 more, on October 22, 2026.
A fix has been implemented and we're monitoring the results.
Affected components
Operator messagesVisitor detailsOlark Bots
Update timeline
- investigating Oct 22, 2026, 06:51 PM UTC
We're currently investigating reports of delays in message delivery. We'll update here as we know more.
- monitoring Oct 22, 2026, 06:59 PM UTC
A fix has been implemented and we're monitoring the results.
- resolved Oct 22, 2026, 07:52 PM UTC
This incident has been resolved.
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