Resolved after 1 hour 34 minutes, affecting Olark Bots, on February 27, 2025.
We are continuing to work on a fix for this issue.
Affected components
Olark Bots
Update timeline
- identified Feb 27, 2025, 12:12 AM UTC
We're experiencing degraded performance from an AI provider that may be affecting the performance of Olark bots. We'll continue to monitor and provide updates as we have them.
- identified Feb 27, 2025, 01:46 AM UTC
We are continuing to work on a fix for this issue.
- resolved Feb 27, 2025, 01:46 AM UTC
This incident has been resolved.
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