Northwestern University incident

211 East Superior - Ninth Floor Network Service Interruption

Resolved after 3 hours 38 minutes, affecting Telephone Services (Videoconferencing and Telephones) and Wired Network Services (Network Connectivity) and 1 more, on June 26, 2026.

resolved Jun 26, 2026, 02:50 PM UTC

Posted service interruption has been resolved, wired, wireless, and telephone services are now working as expected.

Started
Jun 26, 2026, 11:11 AM UTC
Resolved
Jun 26, 2026, 02:50 PM UTC
Duration
3h 38m
Detected by Pingoru
Jun 26, 2026, 11:11 AM UTC

Affected components

Telephone Services (Videoconferencing and Telephones)Wired Network Services (Network Connectivity)Wireless Network Services (Network Connectivity)

Update timeline

  1. investigating Jun 26, 2026, 11:11 AM UTC

    Northwestern Information Technology is investigating an issue causing a service interruption to wired, wireless, and telephone services on a portion of the ninth floor at 211 East Superior. The next update will be provided at 9:00 CDT.

  2. investigating Jun 26, 2026, 02:30 PM UTC

    Northwestern Information Technology is currently working on resolving this issue The next update will be provided at 10:30 CDT.

  3. resolved Jun 26, 2026, 02:50 PM UTC

    Posted service interruption has been resolved, wired, wireless, and telephone services are now working as expected.

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