Is Northwestern University down?

Last checked 6m ago
Current status
Northwestern University is having a partial outage

Active incident: PHP Application Services Temporarily Unavailable

Northwestern University is reporting a partial outage right now (last checked 6m ago). Some components are affected; others remain operational.

Real-time Northwestern University status, recent outages, and incident history: pulled directly from Northwestern University's official status page at northwesternuniversity.statuspage.io every 5 minutes. Pingoru tracks 141 Northwestern University services and has captured 77 incidents in the last 90 days (99.33% uptime). Get email, Slack, Discord, or webhook alerts the moment Northwestern University reports a new incident, free for 3 monitors, no credit card.

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Northwestern University uptime 99.33% uptime · past 90 days
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Active incident 1

  1. Ongoing ● 1d 9h
    Started Oct 21, 2026, 02:26 PM UTC
    ECATS (Student Information Systems)Facilities Connect (Facilities)Faculty Recruitment System (Human Resources Systems)OnBase (Workflow and Document Management)
    Timeline · 6 updates
    • identified · Oct 21, 2026, 02:26 PM UTC

      Several University systems that rely on the PHP application environment are currently unavailable while application security patching is in progress. Northwestern IT is working to complete the patching and restore service as quickly as possible. Northwestern IT systems currently known to be impacted include, but may not be limited to: -Student Opportunity Application Portal (SOAP) -Graduate Student Progress (GSP) -Northwestern Loan Applications -ECATS UI -OnBase SSO for select forms, including HR Ops and CAESAR Access -Diploma Validation Widget -Facilities Connect Offcycle Runner We apologize for the disruption and will provide an update when service has been restored.

    • identified · Oct 21, 2026, 02:30 PM UTC

      We are continuing to work on a fix for this issue.

    • identified · Oct 21, 2026, 04:12 PM UTC

      Application security patching is continuing. The following applications have been patched and are now back online: -Student Opportunity Application Portal (SOAP) -OnBase SSO for select forms, including HR Ops and CAESAR Access -Diploma Validation Widget -Graduate Student Progress (GSP) -Northwestern Loan Applications -ECATS UI -Facilities Connect Offcycle Runner Other Northwestern systems remain unavailable while patching continues. Systems currently known to be impacted include, but may not be limited to: -Faculty Recruiting System (FRS) -REDCap Additional updates will be provided as patching progresses.

    • identified · Oct 21, 2026, 08:55 PM UTC

      Application security patching is continuing. The following applications have been patched and are now back online: -Student Opportunity Application Portal (SOAP) -OnBase SSO for select forms, including HR Ops and CAESAR Access -Diploma Validation Widget -Graduate Student Progress (GSP) -Northwestern Loan Applications -ECATS UI -Facilities Connect Offcycle Runner -Faculty Recruiting System (FRS) Other Northwestern systems remain unavailable while patching continues. Systems currently known to be impacted include, but may not be limited to: -REDCap -Maxient -Northwestern Now -Northwestern Magazine

    • identified · Oct 22, 2026, 02:56 PM UTC

      Application security patching is continuing. The following applications have been patched and are now back online: -Student Opportunity Application Portal (SOAP) -OnBase SSO for select forms, including HR Ops and CAESAR Access -Diploma Validation Widget -Graduate Student Progress (GSP) -Northwestern Loan Applications -ECATS UI -Facilities Connect Offcycle Runner -Faculty Recruiting System (FRS) -Maxient -Northwestern Now -Northwestern Magazine -REDCap Other Northwestern systems may remain unavailable while patching continues. Systems currently known to be impacted include, but may not be limited to: -CONDUITS Online Form The next update will be provided by 14:00 PM CDT, 10/22/2026.

    • identified · Oct 22, 2026, 06:15 PM UTC

      Application security patching is continuing. The following applications have been patched and are now back online: -Student Opportunity Application Portal (SOAP) -OnBase SSO for select forms, including HR Ops and CAESAR Access -Diploma Validation Widget -Graduate Student Progress (GSP) -Northwestern Loan Applications -ECATS UI -Facilities Connect Offcycle Runner -Faculty Recruiting System (FRS) -Maxient -Northwestern Now -Northwestern Magazine -REDCap Other Northwestern systems may remain unavailable while patching continues. Systems currently known to be impacted include, but may not be limited to: -CONDUITS Online Form The next update will be provided by 11:00 AM CDT, on Friday, October 23.

    Latest: Application security patching is continuing. The following applications have been patched and are now back online: -Student Opportunity Application Portal (SOAP) -OnBase SSO for se…

Recent outages & incidents

Past 90 days
  1. Resolved 28m
    Started Oct 22, 2026, 02:25 PM UTC · Resolved Oct 22, 2026, 02:53 PM UTC
    NUInfo (Web Publishing and Hosting)NUPortal (Finance and Procurement Systems)
    Timeline · 2 updates
    • investigating · Oct 22, 2026, 02:25 PM UTC

      Northwestern University Information Technology has been made aware that secure pages such as NUPortal and NUInfo are currently inaccessible. Support staff are currently working to restore service as quickly as possible. The next update will be made by 11:00 AM CDT, 10/22/2026.

    • resolved · Oct 22, 2026, 02:53 PM UTC

      Secure pages such as NUPortal and NUInfo are now back online and fully functional. This incident has been resolved.

    Latest: Secure pages such as NUPortal and NUInfo are now back online and fully functional. This incident has been resolved.

  2. Resolved 21h 48m
    Started Oct 21, 2026, 05:20 PM UTC · Resolved Oct 22, 2026, 03:08 PM UTC
    Wireless Network Services (Network Connectivity)
    Timeline · 4 updates
    • investigating · Oct 21, 2026, 05:20 PM UTC

      Northwestern IT has been informed by our certificate management vendor that the on-boarding page for BYOD (Bring Your Own Device) registration for eduroam wireless is unavailable while they investigate and possibly mitigate a security vulnerability. During this time, new BYOD devices will not be able to join eduroam. Existing BYOD devices that are registered are not impacted, nor are managed devices or new enrollment of those devices. Northwestern IT will be closely monitoring this interruption as many users are being asked to update their BYOD eduroam certificates before November 4th. The next update will be provided by 16:00 CDT, Wednesday 10/21/2026.

    • investigating · Oct 21, 2026, 09:07 PM UTC

      The vendor on-boarding site for BYOD (Bring Your Own Device) registration for eduroam wireless is still unavailable. As the certificate management vendor continues to investigate and mitigate a security vulnerability, new BYOD devices will not be able to join eduroam. Existing BYOD devices that are registered are not impacted, nor are managed devices or new enrollment of those devices. Northwestern Information Technology will be closely monitoring this interruption as many users are being asked to update their BYOD eduroam certificates before November 4th. The next update will be provided by 10:00 CDT on Thursday, October 22nd.

    • monitoring · Oct 22, 2026, 12:04 AM UTC

      The certificate management vendor has confirmed that the on-boarding site for BYOD (Bring Your Own Device) registration for eduroam wireless is available and operational again. Northwestern Information Technology will continue to monitor the stability of this service. The next update will be provided by 10:00 CDT on Thursday, October 22nd.

    • resolved · Oct 22, 2026, 03:08 PM UTC

      This incident has been resolved.

    Latest: This incident has been resolved.

  3. Resolved 6h 39m
    Started Oct 16, 2026, 02:28 PM UTC · Resolved Oct 16, 2026, 09:08 PM UTC
    Intercampus Connectivity (Network Connectivity)
    Timeline · 3 updates
    • investigating · Oct 16, 2026, 02:28 PM UTC

      Northwestern Information Technology is currently operating with reduced capacity between our two campuses. Substantial capacity remains available, and there is no service impact. The next update will be provided by 15:00 CDT, 10/16/2026.

    • investigating · Oct 16, 2026, 08:00 PM UTC

      Northwestern Information Technology is working with the vendor to restore full capacity for intercampus connectivity. There is no impact to service. The next update will be provided by 17:00 CDT.

    • resolved · Oct 16, 2026, 09:08 PM UTC

      This incident has been resolved.

    Latest: This incident has been resolved.

  4. Resolved 26m
    Started Oct 14, 2026, 12:18 PM UTC · Resolved Oct 14, 2026, 12:44 PM UTC
    Cognos Self-Service Reporting and Data Visualization (Reporting and Analytics)
    Timeline · 3 updates
    • identified · Oct 14, 2026, 12:18 PM UTC

      Northwestern Information Technology has identified an issue and Cognos and Research Portal are unavailable. IT support staff are working to restore full service as quickly as possible. The next update will be provided by 8:30 CDT

    • identified · Oct 14, 2026, 12:31 PM UTC

      In addition to Cognos, Research Portal is currently unavailable also. IT support staff are working to restore full service as quickly as possible. The next update will be provided by 8:30 CDT

    • resolved · Oct 14, 2026, 12:44 PM UTC

      This incident has been resolved.

    Latest: This incident has been resolved.

  5. Resolved 46m
    Started Oct 13, 2026, 05:11 PM UTC · Resolved Oct 13, 2026, 05:58 PM UTC
    NU Listserv (Mass Communications)
    Timeline · 2 updates
    • identified · Oct 13, 2026, 05:11 PM UTC

      Northwestern Information Technology has identified an issue with administrator login to NU Listserv impacting a subset of services. IT support staff are working to restore full service as quickly as possible. The next update will be provided by 13:30 CDT

    • resolved · Oct 13, 2026, 05:58 PM UTC

      This incident has been resolved.

    Latest: This incident has been resolved.

See the full Northwestern University outage history

27 more incidents in the last 90 days, plus the full multi-year archive of per-service events and update timelines.

Browse Northwestern University outage history →

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Incident record

Since October 2026 · Statuspage by Atlassian · 141 components checked every 5 minutes
53incidents recorded
53last 12 months
32last 90 days
2 daystypical duration, 12 months

The longest incident in the last year, Significant delays in email delivery to consumer Gmail accounts on June 24, 2026, ran for 83 days. 52 maintenance windows announced in the same period.

Most affected components, last 12 months

  • Telephone Services (Videoconferencing and Telephones)10
  • Wireless Network Services (Network Connectivity)9
  • Wired Network Services (Network Connectivity)7
  • Cognos Self-Service Reporting and Data Visualization (Reporting and Analytics)6
  • Research Portal (Research Administration Systems)4

Latest incidents

  • Secure Sites (NUPortal, NUInfo) Outage October 22, 2026 · 28 minutes · major outage

    Northwestern University Information Technology has been made aware that secure pages such as NUPortal and NUInfo are currently inaccessible. Support staff are…

  • eduroam new device registrations - BYOD October 21, 2026 · 22 hours · degraded service

    Northwestern IT has been informed by our certificate management vendor that the on-boarding page for BYOD (Bring Your Own Device) registration for eduroam…

  • PHP Application Services Temporarily Unavailable October 21, 2026 · still open · major outage

    Several University systems that rely on the PHP application environment are currently unavailable while application security patching is in progress.…

Outage history

Past 90 days · 32 incidents View full outage history →