Is Northwestern University down?
Last checked 6m agoActive incident: PHP Application Services Temporarily Unavailable
Northwestern University is reporting a partial outage right now (last checked 6m ago). Some components are affected; others remain operational.
Real-time Northwestern University status, recent outages, and incident history: pulled directly from Northwestern University's official status page at northwesternuniversity.statuspage.io every 5 minutes. Pingoru tracks 141 Northwestern University services and has captured 77 incidents in the last 90 days (99.33% uptime). Get email, Slack, Discord, or webhook alerts the moment Northwestern University reports a new incident, free for 3 monitors, no credit card.
Active incident 1
- ECATS (Student Information Systems)Facilities Connect (Facilities)Faculty Recruitment System (Human Resources Systems)OnBase (Workflow and Document Management)
Timeline · 6 updates
- identified · Oct 21, 2026, 02:26 PM UTC
Several University systems that rely on the PHP application environment are currently unavailable while application security patching is in progress. Northwestern IT is working to complete the patching and restore service as quickly as possible. Northwestern IT systems currently known to be impacted include, but may not be limited to: -Student Opportunity Application Portal (SOAP) -Graduate Student Progress (GSP) -Northwestern Loan Applications -ECATS UI -OnBase SSO for select forms, including HR Ops and CAESAR Access -Diploma Validation Widget -Facilities Connect Offcycle Runner We apologize for the disruption and will provide an update when service has been restored.
- identified · Oct 21, 2026, 02:30 PM UTC
We are continuing to work on a fix for this issue.
- identified · Oct 21, 2026, 04:12 PM UTC
Application security patching is continuing. The following applications have been patched and are now back online: -Student Opportunity Application Portal (SOAP) -OnBase SSO for select forms, including HR Ops and CAESAR Access -Diploma Validation Widget -Graduate Student Progress (GSP) -Northwestern Loan Applications -ECATS UI -Facilities Connect Offcycle Runner Other Northwestern systems remain unavailable while patching continues. Systems currently known to be impacted include, but may not be limited to: -Faculty Recruiting System (FRS) -REDCap Additional updates will be provided as patching progresses.
- identified · Oct 21, 2026, 08:55 PM UTC
Application security patching is continuing. The following applications have been patched and are now back online: -Student Opportunity Application Portal (SOAP) -OnBase SSO for select forms, including HR Ops and CAESAR Access -Diploma Validation Widget -Graduate Student Progress (GSP) -Northwestern Loan Applications -ECATS UI -Facilities Connect Offcycle Runner -Faculty Recruiting System (FRS) Other Northwestern systems remain unavailable while patching continues. Systems currently known to be impacted include, but may not be limited to: -REDCap -Maxient -Northwestern Now -Northwestern Magazine
- identified · Oct 22, 2026, 02:56 PM UTC
Application security patching is continuing. The following applications have been patched and are now back online: -Student Opportunity Application Portal (SOAP) -OnBase SSO for select forms, including HR Ops and CAESAR Access -Diploma Validation Widget -Graduate Student Progress (GSP) -Northwestern Loan Applications -ECATS UI -Facilities Connect Offcycle Runner -Faculty Recruiting System (FRS) -Maxient -Northwestern Now -Northwestern Magazine -REDCap Other Northwestern systems may remain unavailable while patching continues. Systems currently known to be impacted include, but may not be limited to: -CONDUITS Online Form The next update will be provided by 14:00 PM CDT, 10/22/2026.
- identified · Oct 22, 2026, 06:15 PM UTC
Application security patching is continuing. The following applications have been patched and are now back online: -Student Opportunity Application Portal (SOAP) -OnBase SSO for select forms, including HR Ops and CAESAR Access -Diploma Validation Widget -Graduate Student Progress (GSP) -Northwestern Loan Applications -ECATS UI -Facilities Connect Offcycle Runner -Faculty Recruiting System (FRS) -Maxient -Northwestern Now -Northwestern Magazine -REDCap Other Northwestern systems may remain unavailable while patching continues. Systems currently known to be impacted include, but may not be limited to: -CONDUITS Online Form The next update will be provided by 11:00 AM CDT, on Friday, October 23.
Latest: Application security patching is continuing. The following applications have been patched and are now back online: -Student Opportunity Application Portal (SOAP) -OnBase SSO for se…
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Recent outages & incidents
Past 90 days- NUInfo (Web Publishing and Hosting)NUPortal (Finance and Procurement Systems)
Timeline · 2 updates
- investigating · Oct 22, 2026, 02:25 PM UTC
Northwestern University Information Technology has been made aware that secure pages such as NUPortal and NUInfo are currently inaccessible. Support staff are currently working to restore service as quickly as possible. The next update will be made by 11:00 AM CDT, 10/22/2026.
- resolved · Oct 22, 2026, 02:53 PM UTC
Secure pages such as NUPortal and NUInfo are now back online and fully functional. This incident has been resolved.
Latest: Secure pages such as NUPortal and NUInfo are now back online and fully functional. This incident has been resolved.
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- Wireless Network Services (Network Connectivity)
Timeline · 4 updates
- investigating · Oct 21, 2026, 05:20 PM UTC
Northwestern IT has been informed by our certificate management vendor that the on-boarding page for BYOD (Bring Your Own Device) registration for eduroam wireless is unavailable while they investigate and possibly mitigate a security vulnerability. During this time, new BYOD devices will not be able to join eduroam. Existing BYOD devices that are registered are not impacted, nor are managed devices or new enrollment of those devices. Northwestern IT will be closely monitoring this interruption as many users are being asked to update their BYOD eduroam certificates before November 4th. The next update will be provided by 16:00 CDT, Wednesday 10/21/2026.
- investigating · Oct 21, 2026, 09:07 PM UTC
The vendor on-boarding site for BYOD (Bring Your Own Device) registration for eduroam wireless is still unavailable. As the certificate management vendor continues to investigate and mitigate a security vulnerability, new BYOD devices will not be able to join eduroam. Existing BYOD devices that are registered are not impacted, nor are managed devices or new enrollment of those devices. Northwestern Information Technology will be closely monitoring this interruption as many users are being asked to update their BYOD eduroam certificates before November 4th. The next update will be provided by 10:00 CDT on Thursday, October 22nd.
- monitoring · Oct 22, 2026, 12:04 AM UTC
The certificate management vendor has confirmed that the on-boarding site for BYOD (Bring Your Own Device) registration for eduroam wireless is available and operational again. Northwestern Information Technology will continue to monitor the stability of this service. The next update will be provided by 10:00 CDT on Thursday, October 22nd.
- resolved · Oct 22, 2026, 03:08 PM UTC
This incident has been resolved.
Latest: This incident has been resolved.
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- Intercampus Connectivity (Network Connectivity)
Timeline · 3 updates
- investigating · Oct 16, 2026, 02:28 PM UTC
Northwestern Information Technology is currently operating with reduced capacity between our two campuses. Substantial capacity remains available, and there is no service impact. The next update will be provided by 15:00 CDT, 10/16/2026.
- investigating · Oct 16, 2026, 08:00 PM UTC
Northwestern Information Technology is working with the vendor to restore full capacity for intercampus connectivity. There is no impact to service. The next update will be provided by 17:00 CDT.
- resolved · Oct 16, 2026, 09:08 PM UTC
This incident has been resolved.
Latest: This incident has been resolved.
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- Cognos Self-Service Reporting and Data Visualization (Reporting and Analytics)
Timeline · 3 updates
- identified · Oct 14, 2026, 12:18 PM UTC
Northwestern Information Technology has identified an issue and Cognos and Research Portal are unavailable. IT support staff are working to restore full service as quickly as possible. The next update will be provided by 8:30 CDT
- identified · Oct 14, 2026, 12:31 PM UTC
In addition to Cognos, Research Portal is currently unavailable also. IT support staff are working to restore full service as quickly as possible. The next update will be provided by 8:30 CDT
- resolved · Oct 14, 2026, 12:44 PM UTC
This incident has been resolved.
Latest: This incident has been resolved.
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- NU Listserv (Mass Communications)
Timeline · 2 updates
- identified · Oct 13, 2026, 05:11 PM UTC
Northwestern Information Technology has identified an issue with administrator login to NU Listserv impacting a subset of services. IT support staff are working to restore full service as quickly as possible. The next update will be provided by 13:30 CDT
- resolved · Oct 13, 2026, 05:58 PM UTC
This incident has been resolved.
Latest: This incident has been resolved.
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See the full Northwestern University outage history
27 more incidents in the last 90 days, plus the full multi-year archive of per-service events and update timelines.
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Incident record
Since October 2026 · Statuspage by Atlassian · 141 components checked every 5 minutesThe longest incident in the last year, Significant delays in email delivery to consumer Gmail accounts on June 24, 2026, ran for 83 days. 52 maintenance windows announced in the same period.
Most affected components, last 12 months
- Telephone Services (Videoconferencing and Telephones)10
- Wireless Network Services (Network Connectivity)9
- Wired Network Services (Network Connectivity)7
- Cognos Self-Service Reporting and Data Visualization (Reporting and Analytics)6
- Research Portal (Research Administration Systems)4
Latest incidents
- Secure Sites (NUPortal, NUInfo) Outage
Northwestern University Information Technology has been made aware that secure pages such as NUPortal and NUInfo are currently inaccessible. Support staff are…
- eduroam new device registrations - BYOD
Northwestern IT has been informed by our certificate management vendor that the on-boarding page for BYOD (Bring Your Own Device) registration for eduroam…
- PHP Application Services Temporarily Unavailable
Several University systems that rely on the PHP application environment are currently unavailable while application security patching is in progress.…
- Started Oct 22, 2026, 02:25 PM UTC · Resolved Oct 22, 2026, 02:53 PM UTC · 28m
- Started Oct 21, 2026, 05:20 PM UTC · Resolved Oct 22, 2026, 03:08 PM UTC · 21h 48m
- Started Oct 21, 2026, 02:26 PM UTC · ● 1d 9h
- Started Oct 16, 2026, 02:28 PM UTC · Resolved Oct 16, 2026, 09:08 PM UTC · 6h 39m
- Started Oct 14, 2026, 12:18 PM UTC · Resolved Oct 14, 2026, 12:44 PM UTC · 26m
- NU Listserv Service Interruption ResolvedStarted Oct 13, 2026, 05:11 PM UTC · Resolved Oct 13, 2026, 05:58 PM UTC · 46m
- Started Oct 09, 2026, 04:02 PM UTC · Resolved Oct 09, 2026, 04:10 PM UTC · 7m
- Cognos Self-Service Reporting and Data Visualization and Research Portal Service Interruption ResolvedStarted Oct 07, 2026, 03:34 PM UTC · Resolved Oct 07, 2026, 03:56 PM UTC · 21m