Northwestern University incident
Blank Desktop Background Fix - Reboot Computer
Resolved after 7 minutes, affecting Active Directory (Directory Services), on October 9, 2026.
If you are experiencing a black or solid color desktop background, please reboot your computer, and if you are off campus, please make sure you are first connected to the VPN. There was an issue with the domain policy that has since been resolved, but it may take time for it to reach all computers.
Affected components
Update timeline
- identified Oct 09, 2026, 04:02 PM UTC
If you are experiencing a black or solid color desktop background, please reboot your computer, and if you are off campus, please make sure you are first connected to the VPN. There was an issue with the domain policy that has since been resolved, but it may take time for it to reach all computers.
- resolved Oct 09, 2026, 04:10 PM UTC
This incident has been resolved.
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