Northwestern University incident

Kellogg Global Hub - Lower Level Network Service Interruption

Resolved after 1 hour 45 minutes, affecting Telephone Services (Videoconferencing and Telephones) and Wired Network Services (Network Connectivity) and 1 more, on July 17, 2026.

monitoring Jul 17, 2026, 12:05 PM UTC

Northwestern Information Technology has monitored a restoration of wired, wireless, and telephone services within Kellogg Global Hub on the lower level. The next update will be provided by 8:30 CDT.

Started
Jul 17, 2026, 11:19 AM UTC
Resolved
Jul 17, 2026, 01:04 PM UTC
Duration
1h 45m
Detected by Pingoru
Jul 17, 2026, 11:19 AM UTC

Affected components

Telephone Services (Videoconferencing and Telephones)Wired Network Services (Network Connectivity)Wireless Network Services (Network Connectivity)

Update timeline

  1. investigating Jul 17, 2026, 11:19 AM UTC

    Northwestern Information Technology is investigating an issue causing a service interruption to wired, wireless, and telephone services within Kellogg Global Hub on the lower level. The next update will be provided by 8:00 CDT.

  2. monitoring Jul 17, 2026, 12:05 PM UTC

    Northwestern Information Technology has monitored a restoration of wired, wireless, and telephone services within Kellogg Global Hub on the lower level. The next update will be provided by 8:30 CDT.

  3. resolved Jul 17, 2026, 01:04 PM UTC

    This incident has been resolved.

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