Northwestern University incident
iBuyNU (Finance and Procurement Systems) Service Interruption
Resolved after 8 hours 43 minutes, affecting iBuyNU (Finance and Procurement Systems), on August 19, 2026.
Service has been restored to iBuyNU. The vendor has confirmed that the underlying service disruption has been resolved.
Affected components
Update timeline
- identified Aug 19, 2026, 05:41 PM UTC
The vendor has identified a performance issue that is causing a service interruption to iBuyNU (Finance and Procurement Systems). There is no estimated time available yet for when the service interruption will be resolved. Support staff are working toward a full resolution as soon as possible. The next update will be provided by 14:00 CDT.
- identified Aug 19, 2026, 06:08 PM UTC
Northwestern Information Technology has identified restoration for iBuyNU, but we are awaiting a confirmation from the vendor. While the vendor is working to resolve this issue as quickly as possible, we have not yet received a projected resolution time or confirmation of restored services. The next update will be provided by 14:30 CDT.
- identified Aug 19, 2026, 07:09 PM UTC
Northwestern Information Technology has identified restoration for iBuyNU, but we are awaiting a confirmation from the vendor. While the vendor is working to resolve this issue as quickly as possible, we have not yet received a projected resolution time or confirmation of restored services. The next update will be provided by 15:30 CDT.
- identified Aug 19, 2026, 08:10 PM UTC
Northwestern Information Technology has identified restoration for iBuyNU, but we are awaiting a confirmation from the vendor. While the vendor is working to resolve this issue as quickly as possible, we have not yet received a projected resolution time or confirmation of restored services. The next update will be provided by 17:00 CDT.
- identified Aug 19, 2026, 09:38 PM UTC
Northwestern Information Technology has identified restoration for iBuyNU, but we are awaiting a confirmation from the vendor. While the vendor is working to resolve this issue as quickly as possible, we have not yet received a projected resolution time or confirmation of restored services. The next update will be provided by Thursday, August 20th at 10:00 CDT.
- resolved Aug 20, 2026, 02:24 AM UTC
Service has been restored to iBuyNU. The vendor has confirmed that the underlying service disruption has been resolved.
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