Northwestern University incident

TeamDynamix Service Interruption

Resolved after 16 minutes, affecting Service Management Platform (Service Delivery and Support), on September 25, 2026.

identified Sep 25, 2026, 02:59 PM UTC

Northwestern Information Technology has identified an issue with TeamDynamix impacting a subset of services. IT support staff are working to restore full service as quickly as possible. The next update will be provided by 11:00 CDT

Started
Sep 25, 2026, 02:59 PM UTC
Resolved
Sep 25, 2026, 03:15 PM UTC
Duration
16m
Detected by Pingoru
Sep 25, 2026, 02:59 PM UTC

Affected components

Service Management Platform (Service Delivery and Support)

Update timeline

  1. identified Sep 25, 2026, 02:59 PM UTC

    Northwestern Information Technology has identified an issue with TeamDynamix impacting a subset of services. IT support staff are working to restore full service as quickly as possible. The next update will be provided by 11:00 CDT

  2. resolved Sep 25, 2026, 03:15 PM UTC

    This incident has been resolved.

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