Is IT Services - Northeastern University Down Right Now? Live IT Services - Northeastern University Status & Outages | IsDown incident
Zoom Licensing l Global
Resolved after 12 minutes, affecting Zoom Web Client, on August 10, 2026.
Zoom has fixed the incorrect licensing. Faculty and authorized staff are now licensed as expected. For any questions, or to report an issue, please contact the IT Service Desk 24/7 at 617.373.HELP [4357], [email protected], or by visiting the Tech Service Portal.
Affected components
Update timeline
- investigating Aug 10, 2026, 07:19 PM UTC
The vendor, Zoom, has incorrectly reassigned faculty and authorized staff to a Basic Zoom license. As a result, affected users may encounter the 40-minute limit for hosted meetings associated with Basic Zoom licenses. Zoom is aware of the issue and is investigating. Updates will be provided as more information becomes available. For any questions, or to report an issue, please contact the IT Service Desk 24/7 at 617.373.HELP [4357], [email protected], or by visiting the Tech Service Portal.
- resolved Aug 10, 2026, 07:31 PM UTC
Zoom has fixed the incorrect licensing. Faculty and authorized staff are now licensed as expected. For any questions, or to report an issue, please contact the IT Service Desk 24/7 at 617.373.HELP [4357], [email protected], or by visiting the Tech Service Portal.
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