NordLayer incident

Website, Control Panel, SMP and authentication flow being inaccessible

Major Vendor's status page →

Resolved after 3 hours 21 minutes, affecting NordLayer Website and NordLayer Control Panel and 1 more, on November 18, 2025.

monitoring Nov 19, 2025, 12:33 PM UTC

Cloudflare has announced that all services should now be recovering.

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Started
Nov 18, 2025, 11:39 AM UTC
Resolved
Nov 18, 2025, 03:00 PM UTC
Duration
3h 21m
Detected by Pingoru
Nov 18, 2025, 11:39 AM UTC

Affected components

NordLayer WebsiteNordLayer Control PanelNordLayer Service Management Platform (SMP)NordLayer Applications

Update timeline

  1. investigating Nov 19, 2025, 12:30 PM UTC

    We are seeing failing requests for attempts to reach our website, Control Panel, Partner Portal (SMP) and when trying to log into either Control Panel, SMP or NordLayer Application/Browser Extension.

  2. identified Nov 19, 2025, 12:31 PM UTC

    All issues have been identified to be related to the global Cloudflare outage

  3. monitoring Nov 19, 2025, 12:33 PM UTC

    Cloudflare has announced that all services should now be recovering.

  4. resolved Nov 19, 2025, 12:33 PM UTC

    This incident has been resolved.

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