Vantiv Outage History
Vantiv is up right nowPingoru has recorded 75 incidents for Vantiv: 71 in the last 12 months and 29 in the last 90 days.
Show as a table
| Month | Incidents | Hours with an open incident |
|---|---|---|
| April 2026 | 0 | 0 of 720 (0%) |
| May 2026 | 4 | 341 of 744 (46%) |
| June 2026 | 7 | 14 of 720 (2%) |
| July 2026 | 2 | 19 of 744 (3%) |
| August 2026 | 6 | 7 of 744 (1%) |
| September 2026 | 9 | 23 of 720 (3%) |
| October 2026 | 14 | 33 of 552 (6%) |
Incidents, newest first
Minor October 23, 2026 Batch Settlement Delays on Fiserv (First Data) 2h 38m First Data Nashville North
Started Oct 23, 2026, 01:30 PM UTC· resolved Oct 23, 2026, 04:08 PM UTC
- investigating Oct 23, 2026, 01:30 PM UTC
Engineers are investigating with Fiserv to identify the cause of delayed responses for some First Data batches.
- resolved Oct 23, 2026, 04:08 PM UTC
Fiserv has finished sending response files for all outstanding First Data batches.
Minor October 22, 2026 Web Portal Down - API Processing 51m Transaction API, Control Panel
Started Oct 22, 2026, 04:47 PM UTC· resolved Oct 22, 2026, 05:38 PM UTC
- identified Oct 22, 2026, 04:47 PM UTC
We have identified a possible service incident that may have impacted one or more functions of the Gateway for a brief moment. Some customers may have experienced service issues as a result. Our engineers are monitoring the current issues.
- identified Oct 22, 2026, 04:51 PM UTC
We are continuing to work on a fix for this issue.
- monitoring Oct 22, 2026, 05:15 PM UTC
We have applied a fix, and the merchant control panel is recovering. Some merchants may have been logged out and may need to log in again. API transaction processing has also stabilized. We are monitoring closely and will post another update once service is fully restored.
- resolved Oct 22, 2026, 05:38 PM UTC
We are seeing stability. This issue is now resolved.
Minor October 22, 2026 Transaction Processing Issues 49m Credit Card Processing
Started Oct 22, 2026, 10:57 AM UTC· resolved Oct 22, 2026, 11:46 AM UTC
- investigating Oct 22, 2026, 10:57 AM UTC
We are currently investigating an upstream network connectivity issue causing card-present transaction failures. All gateway traffic was impacted between 10:42 and 10:46 UTC. Card-not-present processing has recovered, while card-present transactions remain affected. We will provide further updates as more information becomes available.
- monitoring Oct 22, 2026, 11:10 AM UTC
Card-present transactions recovered at 10:59 UTC after an upstream network connectivity issue. All gateway traffic was impacted 10:42–10:46 UTC; card-present transactions 10:42–10:59 UTC. We are monitoring for stability.
- resolved Oct 22, 2026, 11:46 AM UTC
This incident has been resolved.
Minor October 21, 2026 OMNI Maintenance 3h 16m Control Panel
Started Oct 21, 2026, 11:05 PM UTC· resolved Oct 22, 2026, 02:21 AM UTC
- investigating Oct 21, 2026, 11:05 PM UTC
We’re currently performing maintenance on OMNI. During this window, web sessions may be interrupted. If your session drops, please wait a few minutes and log in again. Maintenance is expected to last about one hour. We’ll post an update here when it’s complete. Thank you for your patience.
- identified Oct 22, 2026, 12:28 AM UTC
Our team is still working on maintenance for OMNI. Web sessions may continue to be interrupted until the work is complete. If your session drops, please wait a few minutes and log in again. Thank you for your patience.
- resolved Oct 22, 2026, 02:21 AM UTC
Maintenance on OMNI is complete and all services are operating normally. If you continue to have trouble with your web session, please log out and log back in or contact support.
Major October 21, 2026 Increased error responses 17m Transaction API, Control Panel, Query API
Started Oct 21, 2026, 04:04 AM UTC· resolved Oct 21, 2026, 04:22 AM UTC
- monitoring Oct 21, 2026, 04:04 AM UTC
Engineers are monitoring an increase in HTTP 503 responses. Requests were impacted from 22:16 - 22:36 CDT.
- resolved Oct 21, 2026, 04:22 AM UTC
No additional 503 responses have occurred. Requests were impacted from 22:16 - 22:36 CDT.
Minor October 20, 2026 Intermittent Carrier Issues 53m Credit Card Processing
Started Oct 20, 2026, 09:16 PM UTC· resolved Oct 20, 2026, 10:10 PM UTC
- investigating Oct 20, 2026, 09:16 PM UTC
We are investigating intermittent connectivity issues with upstream network carriers.
- identified Oct 20, 2026, 09:22 PM UTC
We are working to resolve the issue. Some customers may continue to experience intermittent connectivity, errors, or difficulty processing requests. We will provide further updates as remediation progresses.
- monitoring Oct 20, 2026, 09:40 PM UTC
Connectivity has been restored and transactions are processing normally. Our engineers are closely monitoring connectivity and request processing to confirm that services are operating normally and remain stable.
- resolved Oct 20, 2026, 10:10 PM UTC
The connectivity issues affecting Gateway Services have been resolved, and all services have been operating normally.
Minor October 20, 2026 Intermittent connectivity issues 25m Credit Card Processing
Started Oct 20, 2026, 03:19 AM UTC· resolved Oct 20, 2026, 03:44 AM UTC
- investigating Oct 20, 2026, 03:19 AM UTC
Since 03:02 UTC, some merchants may see errors or timeouts on transactions and gateway access.
- monitoring Oct 20, 2026, 03:20 AM UTC
From 03:03 to 03:09 UTC, an upstream network connectivity issue caused some merchants to see errors or timeouts on transactions. Service has recovered; we are monitoring
- resolved Oct 20, 2026, 03:44 AM UTC
This incident has been resolved.
Minor October 20, 2026 3D Secure (3DS) Transactions 2h 46m Credit Card Processing
Started Oct 20, 2026, 12:09 AM UTC· resolved Oct 20, 2026, 02:55 AM UTC
- investigating Oct 20, 2026, 12:09 AM UTC
Some 3D Secure (3DS) transactions are processing slowly and may be delayed or fail. We are investigating and will post an update when we have more information.
- identified Oct 20, 2026, 12:57 AM UTC
We have identified the source of the delays affecting 3D Secure transactions. The slowness is occurring with an external service used during 3D Secure authentication. We have escalated the issue to that partner. While this continues, some 3D Secure transactions may take longer than usual to complete, and a small number may time out or fail. We are monitoring closely and will post another update as soon as we have more information.
- identified Oct 20, 2026, 01:59 AM UTC
The teams are actively in talks and we will provide an update as soon as possible.
- monitoring Oct 20, 2026, 02:20 AM UTC
3D Secure response times returned to normal at 01:54 UTC. We're monitoring to confirm
- resolved Oct 20, 2026, 02:55 AM UTC
3D Secure response times have been normal since 01:54 UTC. This incident is resolved
Minor October 17, 2026 Batch Settlement Delays 2h 4m Credit Card Processing
Started Oct 17, 2026, 07:54 AM UTC· resolved Oct 17, 2026, 09:58 AM UTC
- identified Oct 17, 2026, 07:54 AM UTC
We have identified the cause of the delay affecting batch settlement and are working to resolve the issue. Some customers may continue to experience delays in settlement and associated funding. We will provide further updates as remediation progresses.
- resolved Oct 17, 2026, 09:58 AM UTC
The delay affecting batch settlement has been resolved. Our engineers have confirmed that batches are settling as expected and settlement processing is operating normally.
Notice October 15, 2026 Worldpay APACS & AIB APACS – Settlement Delays 6h 17m
Started Oct 15, 2026, 07:13 AM UTC· resolved Oct 15, 2026, 01:30 PM UTC
- investigating Oct 15, 2026, 07:13 AM UTC
We are currently investigating an issue affecting settlement processing for Worldpay APACS and AIB APACS. As a result, affected merchants may experience delays in receiving funding. Our engineers are investigating the issue and will provide further updates as more information becomes available.
- identified Oct 15, 2026, 11:48 AM UTC
The issue has been identified and a fix is being implemented.
- monitoring Oct 15, 2026, 01:19 PM UTC
We are closely monitoring settlement processing to confirm that batches are settling as expected and the service remains stable.
- resolved Oct 15, 2026, 02:33 PM UTC
The delay affecting batch settlement has been resolved.
Minor October 13, 2026 3D Secure authentication issues 6h 3m Credit Card Processing
Started Oct 13, 2026, 12:26 AM UTC· resolved Oct 13, 2026, 06:29 AM UTC
- investigating Oct 13, 2026, 12:26 AM UTC
3D Secure authentication is experiencing issues for a subset of customers. We are working with our 3DS provider and will post an update as soon as we have more information.
- investigating Oct 13, 2026, 02:45 AM UTC
We are continuing to investigate this issue.
- monitoring Oct 13, 2026, 04:17 AM UTC
A fix has been implemented for the 3D Secure authentication issues affecting a subset of customers. We are monitoring the results to confirm that authentication is completing successfully. We will post another update once we’ve confirmed the issue is fully resolved.
- resolved Oct 13, 2026, 06:29 AM UTC
The fix has held since 03:20 UTC and 3D Secure authentication is operating normally. This incident is resolved.
Minor October 8, 2026 Worldpay eCommerce (formerly Litle) Processing 54m Worldpay / Vantiv
Started Oct 08, 2026, 04:57 PM UTC· resolved Oct 08, 2026, 05:52 PM UTC
- investigating Oct 08, 2026, 04:57 PM UTC
We are currently monitoring connectivity on the Worldpay eCommerce platform which has been experiencing timeouts since 09:46 PST.
- resolved Oct 08, 2026, 05:52 PM UTC
We have observed no further errors. Processing is now back to normal performance.
Notice September 25, 2026 Web Portal Down - Possible Service Incident 1h 52m Transaction API, Control Panel, Credit Card Processing, Electronic Check Processing and 1 more
Started Sep 25, 2026, 02:32 PM UTC· resolved Sep 25, 2026, 04:25 PM UTC
- monitoring Sep 25, 2026, 02:32 PM UTC
We are currently monitoring a possible service incident that may have impacted one or more functions of the Gateway for a brief moment. Some customers may have experienced service issues as a result. Our engineers are monitoring for further issues.
- resolved Sep 25, 2026, 04:25 PM UTC
No further interruptions have been observed.
Notice September 22, 2026 Batch Processing Issues 4h 49m Transaction API, Credit Card Processing
Started Sep 22, 2026, 05:00 AM UTC· resolved Sep 22, 2026, 09:50 AM UTC
- investigating Sep 22, 2026, 07:05 AM UTC
We are currently investigating reports of delays affecting batch processing. Some customers may experience longer than expected processing times for batches. Our teams are investigating and will provide further updates as more information becomes available.
- identified Sep 22, 2026, 12:12 PM UTC
We have identified the cause of the delays affecting batch processing on fiserv end. We will provide further updates as remediation progresses.
- resolved Sep 22, 2026, 12:14 PM UTC
Fiserv's issues affecting batch processing have been resolved. Our engineers have confirmed that batch processing times have returned to normal and the service is operating normally.
Minor September 21, 2026 Gateway Connectivity 43m Transaction API, First Data Omaha, First Data Nashville, Control Panel and 11 more
Started Sep 21, 2026, 05:54 AM UTC· resolved Sep 21, 2026, 06:38 AM UTC
- investigating Sep 21, 2026, 05:55 AM UTC
Engineers are investigating upstream carrier issues impacting connectivity.
- monitoring Sep 21, 2026, 06:14 AM UTC
Engineers are monitoring connectivity issues to the gateway. Errors and longer transaction times occurred from 1:44 AM - 1:45 AM CDT
- resolved Sep 21, 2026, 06:38 AM UTC
We have not seen any additional connectivity issues to the gateway. Errors and longer transaction times occurred from 1:44 AM - 1:45 AM CDT
Minor September 16, 2026 Query API response time 17m Query API
Started Sep 16, 2026, 04:41 AM UTC· resolved Sep 16, 2026, 04:59 AM UTC
- monitoring Sep 16, 2026, 04:41 AM UTC
Engineers are monitoring the Query API. Response times were elevated and some requests may have timed out or been rejected from 11:12 PM CDT - 11:31 PM CDT.
- resolved Sep 16, 2026, 04:59 AM UTC
No further issues with the Query API have been observed. Elevated request times and time outs occurred from 11:12 PM CDT - 11:31 PM CDT.
Notice September 8, 2026 Delayed Funding for Select Batches 1h 38m TSYS
Started Sep 08, 2026, 10:13 AM UTC· resolved Sep 08, 2026, 11:51 AM UTC
- identified Sep 08, 2026, 10:13 AM UTC
We are currently investigating an issue affecting a limited number of settlement batches, which may result in delayed funding for some merchants. We will provide updates as more information becomes available.
- resolved Sep 08, 2026, 11:51 AM UTC
This issue has been resolved. All affected settlement batches have been processed, and delayed funds have now been released to merchant accounts. We apologize for any inconvenience this may have caused.
Minor September 2, 2026 Settlement Delay 7h 31m Credit Card Processing
Started Sep 02, 2026, 01:00 PM UTC· resolved Sep 02, 2026, 08:32 PM UTC
- investigating Sep 02, 2026, 01:00 PM UTC
We are currently investigating a settlement delay. Some customers may be experiencing a delay in funding as a result. Our engineers are working to investigate and resolve the issue.
- identified Sep 02, 2026, 01:21 PM UTC
We have identified the issue affecting settlement delay. Our team is actively working toward a resolution as quickly as possible. We appreciate your patience.
- identified Sep 02, 2026, 02:27 PM UTC
We are actively working towards a resolution on this issue.
- monitoring Sep 02, 2026, 07:10 PM UTC
We are monitoring a fix that has been pushed for re-submission and awaiting a response from the processor.
- resolved Sep 02, 2026, 08:32 PM UTC
Settlements have been resubmitted successfully and resolved.
Minor August 26, 2026 Gateway connectivity 39m Transaction API
Started Aug 26, 2026, 03:52 AM UTC· resolved Aug 26, 2026, 04:32 AM UTC
- monitoring Aug 26, 2026, 03:52 AM UTC
Engineers are monitoring connectivity issues to the gateway. Errors and longer transaction times occurred from 22:05 - 22:20 CDT.
- resolved Aug 26, 2026, 04:32 AM UTC
We have seen no further connectivity issues to the gateway. Errors and longer transaction times occurred from 22:05 - 22:20 CDT.
Minor August 23, 2026 First Data Rapid Connect Settlement delays 2h 13m Transaction API, Credit Card Processing
Started Aug 23, 2026, 06:15 AM UTC· resolved Aug 23, 2026, 08:29 AM UTC
- investigating Aug 23, 2026, 07:21 AM UTC
Due to a service interruption on the First Data Rapid Connect, Merchants may expect a delay in funding.
- monitoring Aug 23, 2026, 08:03 AM UTC
A fix has been implemented and we are monitoring the results.
- resolved Aug 23, 2026, 08:29 AM UTC
This incident has been resolved.
Minor August 12, 2026 Query API 55m Transaction API, Control Panel, Query API
Started Aug 12, 2026, 10:59 PM UTC· resolved Aug 12, 2026, 11:55 PM UTC
- investigating Aug 12, 2026, 10:59 PM UTC
We are currently investigating increased latency and connectivity issues affecting API requests to the Query API. Some users may experience slower-than-normal response time.
- identified Aug 12, 2026, 11:30 PM UTC
We have identified the issue affecting the Query API. Our engineering team is actively implementing a fix and mitigating the impact to restore normal service as quickly as possible.
- monitoring Aug 12, 2026, 11:34 PM UTC
We have identified and resolved the issue affecting the Query API. Our engineers are closely monitoring the service to confirm that all systems remain stable and fully operational.
- resolved Aug 12, 2026, 11:55 PM UTC
Engineers have resolved and confirmed the impacted services are operational and stable.
Notice August 5, 2026 TSYS Delay Settlement –
Started Aug 05, 2026, 03:00 AM UTC· resolved Aug 05, 2026, 03:00 AM UTC
- resolved Aug 05, 2026, 02:26 PM UTC
Due to a service interruption on the TSYS settler, merchants may expect a delay in funding. This issue is now resolved.
Major July 9, 2026 Collect Checkout 16h 10m Control Panel
Started Jul 09, 2026, 03:00 AM UTC· resolved Jul 09, 2026, 07:11 PM UTC
- investigating Jul 09, 2026, 02:46 PM UTC
We are currently investigating issues with collect checkout. Our team is actively investigating the cause and working on a resolution as quickly as possible.
- investigating Jul 09, 2026, 03:14 PM UTC
Our engineers are continuing to investigate the issue. We appreciate your patience at this time while we find a solution.
- identified Jul 09, 2026, 03:14 PM UTC
We have identified the cause of the issues. Our engineering team is implementing a fix and working to restore normal service as quickly as possible.
- monitoring Jul 09, 2026, 03:15 PM UTC
Our engineering team remains engaged and is continuing to closely monitor the environment to ensure stability and confirm that the issue has been fully resolved. Services are currently operating as expected.
- resolved Jul 09, 2026, 07:11 PM UTC
The issue has been resolved and services have returned to normal operation.
Minor July 6, 2026 Connectivity Issues 2h 50m Transaction API, Control Panel, Query API
Started Jul 06, 2026, 01:20 PM UTC· resolved Jul 06, 2026, 04:11 PM UTC
- investigating Jul 06, 2026, 01:42 PM UTC
We are currently investigating reports of elevated latency. Some users may experience slower than normal response times. Our team is actively investigating the cause and working on a resolution as quickly as possible.
- investigating Jul 06, 2026, 02:45 PM UTC
Our engineers are continuing to mitigating the issue. We appreciate your patience at this time while we find a solution.
- identified Jul 06, 2026, 03:00 PM UTC
We have identified the cause of the connectivity issues. Our engineering team is implementing a fix and working to restore normal service as quickly as possible.
- monitoring Jul 06, 2026, 04:08 PM UTC
Our engineering team remains engaged and is continuing to closely monitor the environment to ensure stability and confirm that the issue has been fully resolved. Services are currently operating as expected.
- resolved Jul 06, 2026, 04:11 PM UTC
The issue has been resolved and services have returned to normal operation.
Notice June 24, 2026 Webhooks delivery failures 17m
Started Jun 24, 2026, 03:11 AM UTC· resolved Jun 24, 2026, 03:29 AM UTC
- investigating Jun 24, 2026, 03:11 AM UTC
Engineers are investigating webhooks delivery failures.
- resolved Jun 24, 2026, 03:29 AM UTC
Webhooks delivery has resumed. Delivery was interrupted from 9:48 PM - 10:17 PM CDT.