Vantiv incident

Intermittent connectivity issues

Resolved after 25 minutes, affecting Credit Card Processing, on October 20, 2026.

monitoring Oct 20, 2026, 03:20 AM UTC

From 03:03 to 03:09 UTC, an upstream network connectivity issue caused some merchants to see errors or timeouts on transactions. Service has recovered; we are monitoring

Started
Oct 20, 2026, 03:19 AM UTC
Resolved
Oct 20, 2026, 03:44 AM UTC
Duration
25m
Detected by Pingoru
Oct 20, 2026, 03:19 AM UTC

Affected components

Credit Card Processing

Update timeline

  1. investigating Oct 20, 2026, 03:19 AM UTC

    Since 03:02 UTC, some merchants may see errors or timeouts on transactions and gateway access.

  2. monitoring Oct 20, 2026, 03:20 AM UTC

    From 03:03 to 03:09 UTC, an upstream network connectivity issue caused some merchants to see errors or timeouts on transactions. Service has recovered; we are monitoring

  3. resolved Oct 20, 2026, 03:44 AM UTC

    This incident has been resolved.

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