Resolved after 43 minutes, affecting Transaction API and First Data Omaha and 1 more, on September 21, 2026.
We have not seen any additional connectivity issues to the gateway. Errors and longer transaction times occurred from 1:44 AM - 1:45 AM CDT
Affected components
Transaction APIFirst Data OmahaFirst Data NashvilleControl PanelFirst Data Nashville NorthCredit Card ProcessingFirst Data CaribbeanElectronic Check ProcessingFirst Data CanadaQuery API
Update timeline
- investigating Sep 21, 2026, 05:55 AM UTC
Engineers are investigating upstream carrier issues impacting connectivity.
- monitoring Sep 21, 2026, 06:14 AM UTC
Engineers are monitoring connectivity issues to the gateway. Errors and longer transaction times occurred from 1:44 AM - 1:45 AM CDT
- resolved Sep 21, 2026, 06:38 AM UTC
We have not seen any additional connectivity issues to the gateway. Errors and longer transaction times occurred from 1:44 AM - 1:45 AM CDT
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