Vantiv incident

Batch Processing Issues

Resolved after 4 hours 49 minutes, affecting Transaction API and Credit Card Processing, on September 22, 2026.

resolved Sep 22, 2026, 12:14 PM UTC

Fiserv's issues affecting batch processing have been resolved. Our engineers have confirmed that batch processing times have returned to normal and the service is operating normally.

Started
Sep 22, 2026, 05:00 AM UTC
Resolved
Sep 22, 2026, 09:50 AM UTC
Duration
4h 49m
Detected by Pingoru
Sep 22, 2026, 05:00 AM UTC

Affected components

Transaction APICredit Card Processing

Update timeline

  1. investigating Sep 22, 2026, 07:05 AM UTC

    We are currently investigating reports of delays affecting batch processing. Some customers may experience longer than expected processing times for batches. Our teams are investigating and will provide further updates as more information becomes available.

  2. identified Sep 22, 2026, 12:12 PM UTC

    We have identified the cause of the delays affecting batch processing on fiserv end. We will provide further updates as remediation progresses.

  3. resolved Sep 22, 2026, 12:14 PM UTC

    Fiserv's issues affecting batch processing have been resolved. Our engineers have confirmed that batch processing times have returned to normal and the service is operating normally.

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