NinjaOne incident

Ticketing E-Mail Notification Issue

Resolved after 2 hours 2 minutes, affecting Canada (CA), on August 27, 2026.

resolved Aug 27, 2026, 01:47 PM UTC

This issue has been identified and resolved. The impacted service is now operational.

Started
Aug 27, 2026, 11:44 AM UTC
Resolved
Aug 27, 2026, 01:47 PM UTC
Duration
2h 2m
Detected by Pingoru
Aug 27, 2026, 11:44 AM UTC

Affected components

Canada (CA)

Update timeline

  1. investigating Aug 27, 2026, 11:44 AM UTC

    We're experiencing issues with outgoing emails from the ticketing portion of our platform in CA. We're working to correct the issue.

  2. resolved Aug 27, 2026, 01:47 PM UTC

    This issue has been identified and resolved. The impacted service is now operational.

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