Resolved after 3 hours 1 minute, affecting Europe (EU), on October 1, 2026.
Our team have identified the issue with our third party provider, we have a remediation, and we are contacting customers who have been affected.
Affected components
Europe (EU)
Update timeline
- identified Oct 01, 2026, 10:52 AM UTC
Our team has identified an issue sending SMS messages to Austrian phone numbers. We are working with our third-party SMS service provider to resolve the issue. We appreciate your patience and will provide further updates as the situation progresses.
- resolved Oct 01, 2026, 01:53 PM UTC
Our team have identified the issue with our third party provider, we have a remediation, and we are contacting customers who have been affected.
Your product runs on more than NinjaOne
Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.
Amazon Web Services