Resolved after 2 hours 27 minutes, affecting Europe (EU) and United States (US2), on July 22, 2026.
A fix has been implemented and we are monitoring the results.
Affected components
Europe (EU)United States (US2)
Update timeline
- investigating Jul 22, 2026, 07:03 PM UTC
We are aware of intermittent issues with connecting to devices via Ninja Remote. We are currently investigating this issue
- investigating Jul 22, 2026, 07:59 PM UTC
We have noted that this behavior is also seen in the US2 region. We are continuing to investigate the issue.
- monitoring Jul 22, 2026, 09:00 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Jul 22, 2026, 09:31 PM UTC
This incident has been resolved.
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