Resolved after 1 hour 55 minutes, affecting United States (US) and Europe (EU) and 1 more, on November 4, 2025.
We are continuing to monitor for any further issues.
Affected components
United States (US)Europe (EU)Australia (OC)Canada (CA)United States (US2)
Update timeline
- investigating Nov 04, 2025, 05:07 PM UTC
We are aware of an issue reported by a small number of customers unable to install the agent for ESXi/VMWare hosts. We are currently investigating this issue.
- investigating Nov 04, 2025, 05:22 PM UTC
We have confirmed that the issue affects all regions. We are continuing to investigate the issue.
- identified Nov 04, 2025, 05:30 PM UTC
The issue has been identified and a fix is being implemented.
- monitoring Nov 04, 2025, 06:00 PM UTC
A fix has been implemented and we are monitoring the results.
- monitoring Nov 04, 2025, 06:42 PM UTC
We are continuing to monitor for any further issues.
- resolved Nov 04, 2025, 07:02 PM UTC
This incident has been resolved.
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