NinjaOne incident
Ninja/Dropsuite SSO Navigation Broken & Organizations Unlinked Following Recent DS Update
Minor Vendor's status page →
Resolved after 1 hour 44 minutes, affecting United States (US) and Europe (EU) and 1 more, on November 6, 2025.
A fix has been implemented and we are monitoring the results.
Affected components
United States (US)Europe (EU)Australia (OC)Canada (CA)United States (US2)
Update timeline
- investigating Nov 06, 2025, 05:18 PM UTC
We are investigating an issue affecting the Ninja SaaS Backup integration where the Single Sign-On (SSO) link to the Dropsuite portal is temporarily unavailable. Customers should use direct sign-in to the separate Dropsuite portal for continued access.
- identified Nov 06, 2025, 05:35 PM UTC
The issue has been identified and a fix is being implemented.
- monitoring Nov 06, 2025, 06:01 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Nov 06, 2025, 07:03 PM UTC
Ninja/Dropsuite SSO Navigation has been restored.
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