Resolved after 5 hours 17 minutes, affecting Canada (CA), on November 12, 2025.
A fix has been implemented and we are monitoring the results.
Affected components
Canada (CA)
Update timeline
- identified Nov 12, 2025, 02:32 PM UTC
We have identified an issue where organization and location custom field data is missing after the update and are in the process of restoring the values now
- identified Nov 12, 2025, 03:05 PM UTC
We are continuing to work on a fix for this issue.
- monitoring Nov 12, 2025, 03:05 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Nov 12, 2025, 07:50 PM UTC
This incident has been resolved.
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