NinjaOne incident

Agent communication to backend service for some customers degraded.

Notice Vendor's status page →

Resolved after 47 minutes, affecting Canada (CA), on November 18, 2025.

monitoring Nov 18, 2025, 01:25 PM UTC

A fix has been implemented and we are monitoring the results.

Started
Nov 18, 2025, 12:41 PM UTC
Resolved
Nov 18, 2025, 01:28 PM UTC
Duration
47m
Detected by Pingoru
Nov 18, 2025, 12:41 PM UTC

Affected components

Canada (CA)

Update timeline

  1. investigating Nov 18, 2025, 12:41 PM UTC

    We are currently investigating this issue.

  2. monitoring Nov 18, 2025, 01:25 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Nov 18, 2025, 01:28 PM UTC

    This incident has been resolved.

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