NinjaOne incident

Ninja Remote degraded

Resolved after 5 hours 58 minutes, affecting Europe (EU), on December 12, 2025.

monitoring Dec 12, 2025, 05:16 PM UTC

A fix has been implemented and we are monitoring the results.

Started
Dec 12, 2025, 12:37 PM UTC
Resolved
Dec 12, 2025, 06:35 PM UTC
Duration
5h 58m
Detected by Pingoru
Dec 12, 2025, 12:37 PM UTC

Affected components

Europe (EU)

Update timeline

  1. investigating Dec 12, 2025, 12:37 PM UTC

    Ninja Remote deprecated

  2. investigating Dec 12, 2025, 12:44 PM UTC

    Ninja Remote degraded

  3. investigating Dec 12, 2025, 04:03 PM UTC

    We are continuing to investigate this issue.

  4. identified Dec 12, 2025, 04:44 PM UTC

    The issue has been identified and a fix is being implemented.

  5. monitoring Dec 12, 2025, 05:16 PM UTC

    A fix has been implemented and we are monitoring the results.

  6. resolved Dec 12, 2025, 06:35 PM UTC

    This incident has been resolved.

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