NinjaOne incident

Ticketing creation delayed

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Resolved after 4 hours 37 minutes, affecting United States (US), on January 13, 2026.

identified Jan 13, 2026, 06:54 PM UTC

The issue has been identified and a fix is being implemented.

Started
Jan 13, 2026, 06:28 PM UTC
Resolved
Jan 13, 2026, 11:05 PM UTC
Duration
4h 37m
Detected by Pingoru
Jan 13, 2026, 06:28 PM UTC

Affected components

United States (US)

Update timeline

  1. investigating Jan 13, 2026, 06:28 PM UTC

    We are currently investigating this issue.

  2. investigating Jan 13, 2026, 06:54 PM UTC

    We are continuing to investigate this issue.

  3. identified Jan 13, 2026, 06:54 PM UTC

    The issue has been identified and a fix is being implemented.

  4. resolved Jan 13, 2026, 11:05 PM UTC

    This incident has been resolved.

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