Resolved after 2 hours 17 minutes, affecting United States (US) and Canada (CA), on January 29, 2026.
We are continuing to work on a fix for this issue.
Affected components
United States (US)Canada (CA)
Update timeline
- identified Jan 29, 2026, 08:17 PM UTC
We're investigating reports of UI access issues when navigating from the NinjaOne Portal to our SaaS Backup Portal. We've confirmed that all backups are still running, and this is isolated to navigation in the UI only.
- identified Jan 29, 2026, 08:39 PM UTC
We are continuing to work on a fix for this issue.
- resolved Jan 29, 2026, 10:35 PM UTC
This incident has been resolved.
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