NinjaOne incident
3rd Party SMS MFA Tool: degraded performance globally
Minor Vendor's status page →
Resolved after 6 hours 6 minutes, affecting United States (US) and Europe (EU) and 1 more, on February 11, 2026.
A fix has been implemented and we are monitoring the results.
Affected components
United States (US)Europe (EU)Australia (OC)Canada (CA)United States (US2)
Update timeline
- investigating Feb 11, 2026, 12:11 PM UTC
3rd Party SMS MFA Tool: degraded performance globally
- investigating Feb 11, 2026, 12:21 PM UTC
We are continuing to investigate this issue.
- investigating Feb 11, 2026, 02:51 PM UTC
3rd Party SMS MFA Tool: degraded performance globally
- investigating Feb 11, 2026, 02:51 PM UTC
We are continuing to investigate this issue.
- investigating Feb 11, 2026, 02:55 PM UTC
We are continuing to investigate this issue.
- investigating Feb 11, 2026, 02:55 PM UTC
We are continuing to investigate this issue.
- identified Feb 11, 2026, 04:05 PM UTC
The issue has been identified and a fix is being implemented.
- monitoring Feb 11, 2026, 05:31 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Feb 11, 2026, 06:17 PM UTC
This incident has been resolved.
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