Resolved after 6 hours 7 minutes, affecting Australia (OC), on February 19, 2026.
A fix has been implemented and we are monitoring the results.
Affected components
Update timeline
- investigating Feb 19, 2026, 07:57 PM UTC
We are currently investigating issues with branded domains in OC
- investigating Feb 19, 2026, 09:14 PM UTC
We are continuing to investigate this issue.
- identified Feb 19, 2026, 10:24 PM UTC
The issue has been identified and a fix is being implemented.
- identified Feb 19, 2026, 10:33 PM UTC
The current issue is only affecting the branded domains. As an alternative, the non-branded domain of oc.ninjarmm.com remains fully operational and can be accessed by all customers, regardless of branding usage. We are continuing to work on restoring service.
- identified Feb 20, 2026, 12:26 AM UTC
We are continuing to work on a fix for this issue.
- monitoring Feb 20, 2026, 01:02 AM UTC
A fix has been implemented and we are monitoring the results.
- resolved Feb 20, 2026, 02:04 AM UTC
This incident has been resolved.
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