Resolved after 1 hour 3 minutes, affecting Canada (CA) and United States (US2), on March 11, 2026.
A fix has been implemented and we are monitoring the results.
Affected components
Update timeline
- investigating Mar 11, 2026, 02:50 PM UTC
NinjaOne has identified a service issue that may affect customer performance in the following areas of the portal: - Apps - MDM Apple - Permission - MDM connections - Device Dashboard - Overview tab (loading APN info for Apple devices) We are currently investigating and will provide regular status updates. Any customers having issues with the Ninja Application can contact Support for assistance at [email protected].
- investigating Mar 11, 2026, 03:10 PM UTC
We are continuing to investigate the issue. We are updating the scope to note we are seeing similar behavior in the US2 region as well.
- identified Mar 11, 2026, 03:16 PM UTC
The issue has been identified and a fix is being implemented.
- monitoring Mar 11, 2026, 03:25 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Mar 11, 2026, 03:53 PM UTC
This incident has been resolved.
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